Senior Customer Success Manager, Consumables, Mass Beauty , Consumables, Mass Beauty

This role can be located in one of our approved corporate offices in Santa Monica, CA., Seattle, WA., Arlington, VA., New York, NY.Drive measurable growth and vendor satisfaction for strategic partnerships Basic qualifications: - Experience with strong project management skills and the ability to thrive in a fast-paced environment - Bachelor's degree or equivalent - 4+ years of vendor or client-facing experience in Account Management, Vendor Management, and/or relevant experience in Buying, Planning, or Merchandising - Data analysis experience including manipulating large datasets from complex systems and interpreting results - Proficient in Microsoft Excel - Experience managing relationships with senior stakeholders - Demonstrated ability to deliver independently in environments with some ambiguity - Excellent professional written and verbal communication skills - Time Management Preferred: - Experience with Excel including complex formulas, pivot tables, and data manipulation - Experience using BI Tools (Tableau, OBIEE, Business Objects, Cognos, MicroStrategy) - Experience in process improvement - Experience with project management - 5+ years of e-commerce or retail industry experience - Professional experience in Buying, Planning or Merchandising - Experience rapidly adapting to change and dealing with ambiguity - Advanced degree, certifications or equivalent experience - Experience working with diverse stakeholders and teams - Leverage internal AI tooling to drive efficiencies and expedite problem solving Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, CA, Santa Monica - 80,000.00 - 140,000.00 USD annually USA, NY, New York - 88,000.00 - 154,000.00 USD annually USA, VA, Arlington - 80,000.00 - 140,000.00 USD annually USA, WA, Seattle - 82,700.00 - 140,000.00 USD annually