Same Day planning lead, EU STEP

At Amazon, we are working to be the most customer-centric company on earth, where customers can find and discover anything they might want to buy online. Same Day is where that promise moves fastest. Basic qualifications: - Bachelor's degree, or Master's degree - Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc. - Speak, write, and read fluently in English, and have the ability to take direction in English - Experience measuring key operational metrics (e.g., order cycle time, ship estimate accuracy, on-time and complete shipment, inventory record defect rate) - Experience prioritizing competing demands, scoping large efforts, and negotiating timelines Preferred: - Experience in program management, logistics, operations, supply chain, transportation, or equivalent - Experience working with customers with a passion for delivering exceptional service, or experience that includes strong analytical skills, attention to detail, and effective communication abilities and experience in Oracle DB - Experience making business recommendations and influencing stakeholders - Experience producing executive-level written materials and presenting to executive audiences Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.