Risk Manager II, Continuous Improvement, Relay Product Excellence

Want to own how an organization gets better at what it does? Relay Product Excellence (RPE) protects Customers, Carriers, Drivers, and Amazon globally through fast-paced investigation and analytics, and Basic qualifications: - Bachelor's degree or equivalent - 3+ years of program or project management experience - 3+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience - Experience establishing successful partnerships with internal and external teams to execute tactical initiatives or equivalent - Experience in creating process improvements with automation and analysis - Experience with data analysis tools such as Excel, Pivot Tables, macros, SQL, visualization tools - Tableau, Quicksight, etc. - Experience owning program or process improvement end to end and communicating results to stakeholders - Experience creating Standard Operating Procedures (SOPs), process maps, and process documentation Preferred: - Experience working in a fast-paced and ambiguous environment, or experience delivering results for large, cross-functional initiatives/projects - Experience in data interpretation and analysis to influence stakeholders - Experience owning or leading a continuous improvement function, program, or methodology (for example Lean, Six Sigma, or Kaizen) - Experience standardizing processes at scale through SOP development, process mapping, and documentation (for example BPMN, value stream mapping, or equivalent) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Bellevue - 82,700.00 - 129,800.00 USD annually