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Ring CS - Salesforce Developer, Ring/Blink CS Technology Enablement

Amazon.com Services LLC

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Questions you are likely to be asked

  1. Why do you want to join Amazon.com Services LLC?
  2. What is your experience with Salesforce? Tell me one thing you learned the hard way.
  3. How do you decide what to test, and what does good code review look like to you?
  4. Describe a time a deadline forced a trade-off in quality. What did you choose and why?
  5. How would you design an API for a feature you have worked on?

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The Ring and Blink Customer Service Engineering Services team serves thousands of internal customers who help support millions of customers every year across multiple integrated platforms. The team is Basic qualifications: - Experience in automating, deploying, and supporting large-scale infrastructure - Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust - Experience with Linux/Unix - Experience with CI/CD pipelines build processes - * 3+ years of professional Salesforce development experience - * Expert-level proficiency in Apex, SOQL/SOSL, Lightning Web Components, and Aura Components - * Strong experience with Salesforce Service Cloud configuration, customization, and optimization - * Experience with Salesforce Voice technologies and telephony integrations - * Knowledge of Data Cloud architecture, data modeling, and customer data platform concepts - * Strong experience with Salesforce APIs (REST, SOAP, Bulk, Streaming) - * Demonstrated experience designing and implementing large-scale Salesforce solutions - * Experience with Salesforce integrations and middleware platforms - * Knowledge of Salesforce security model, sharing rules, and data governance - * Experience with Salesforce DevOps tools (Salesforce CLI, VS Code, Git-based deployments) Preferred: - Experience with distributed systems at scale - * Salesforce Platform Developer II certification or equivalent advanced certifications - * Experience with Agentforce and conversational AI implementations - * Advanced Data Cloud experience including data streaming, calculated insights, and identity resolution - * Deep Service Cloud expertise including Omni-Channel, Case Management, and Knowledge Management - * Experience with Salesforce Voice and telephony platform integrations (CTI, SIP, Service cloud voice.) - * Experience with Einstein AI features, Flow, Process Builder, and advanced automation - * Experience integrating Salesforce with AWS services (Lambda, API Gateway, S3, etc.) - * Knowledge of Generative AI technologies and their integration with Salesforce - * Familiarity with customer service workflows and support automation - * Experience with Salesforce Communities, Experience Cloud, or Lightning Platform - * Strong experience with CI/CD practices in Salesforce environment - * Knowledge of Salesforce metadata management and release management - * Experience with Salesforce performance optimization and large data volumes - * Understanding of real-time data processing and streaming architectures Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, CA, Hawthorne - 129,200.00 - 174,800.00 USD annually

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Listed on amazon · posted 2026-07-01. ApplySarthi collects openings and links to application pages; the role is advertised by Amazon.com Services LLC, not by us.