Program Manager, Non-UDS Service Program (AMXL), Program Manager, Non-UDS Service Program (AMXL)

エアコン・水回り・ドライブレコーダー…「届けるだけ」では終わらない、設置まで責任を持つ新しい配送体験を一緒につくりませんか？アマゾンジャパンでは、専門施工業者（Service Provider）と連携して商品の設置・組み立てを提供する「non-UDS（Non-Unified Delivery Services）」プログラムのプログラムマネージャーを募集しています。エアコン工事、水栓設置、スマートロック、ドライブレコーダー取り付け、壁掛けテレビなど、Customerが自分では難しい施工を、購入と同時にシームレスに予約・完了できる体験を作ることが私たちのミッションです。本ポジションは Basic qualifications: - 3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Bachelor's degree - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) - Experience defining program requirements and using data and metrics to determine improvements - Speak, write, and read fluently in Japanese Preferred: - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process improvements experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules - Speak, write, and read fluently in English Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.