Program Manager III, Relay Product Excellence

Want to be the person who keeps a fast-moving organization running in rhythm? Relay Product Excellence (RPE) protects Customers, Carriers, Drivers, and Amazon globally through fast-paced investigation Basic qualifications: - Bachelor's degree - 5+ years of program or project management experience - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Experience using data and metrics to determine and drive improvements - Experience tracking goals and program health against targets and driving cross-functional follow-through to closure - Experience with data analysis tools such as Excel, Pivot Tables, visualization tools (Tableau, QuickSight, etc.) Preferred: - 3+ years of driving process improvements experience - Experience building and scaling operating-rhythm mechanisms (for example WBR/MBR, operating reviews) and coordinating recurring cross-functional forums - Experience driving operating rhythms (WBR/MBR) and partnering on capacity planning frameworks at scale - Experience building goal-tracking or program health mechanisms (scorecards, KPI dashboards, path-to-green tracking) that drive delivery against organizational goals - Experience running an intake or stage-gate process and incubating new initiatives through to transition to a permanent owner - Demonstrated ability to orchestrate many stakeholders and inputs into a single coherent narrative under deadline - Experience serving as a single point of contact between an organization and its external partner teams Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually