Principal Engagement Manager, Professional Services, AWSI

The Amazon Web Services Professional Services (ProServe) team is seeking a Principal Engagement Manager to lead the delivery of our largest and most complex Healthcare and Life Sciences (HCLS) transformation Basic qualifications: - Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience - 8+ years of experience in technology transformation program management, with at least 5 years leading complex, multi-workstream delivery programs ($10M+/year in professional services revenue) end-to-end, including governance, program delivery quality and velocity, and financial health - 3+ years experience in the Telco industry - Experience with fixed-price, milestone-based delivery models where scope management, risk mitigation, and financial discipline are critical to program success - Experience in adopting and championing emerging delivery methodologies and tooling that accelerate team productivity, including experience adapting governance frameworks for new technology-driven delivery models Preferred: - AWS Certified Solutions Architect, GenAI Practitioner, and/or Cloud Practitioner, or equivalent cloud program management certifications (PMP, PgMP, SAFe) - Experience managing large-scale programs with multiple delivery partners, including governance of partner-delivered workstreams - Experience with AI/ML and data transformation programs, sufficient technical acumen to engage credibly with technical leads, ask probing questions, and make informed trade-off decisions - Experience serving as a trusted strategic advisor to VP+ executives — delivering structured program narratives, proactively framing risks and trade-offs, and maintaining credibility through delivery challenges - Experience influencing executive decisions on scope, investment, and organizational change - Experience building trusted relationships with senior customer executives (VP+) to influence strategic and operational decisions and managing escalation paths across complex stakeholder landscapes - Experience in software development and proficiency in AI-DLC or equivalent AI-accelerated development methodologies at the governance and program leadership level, including experience adapting estimation, milestone tracking, and quality assurance frameworks for AI-native delivery models Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, CA, Mountain View - 210,100.00 - 284,300.00 USD annually USA, CA, Santa Monica - 182,700.00 - 247,200.00 USD annually USA, NJ, Jersey City - 201,000.00 - 271,900.00 USD annually USA, NY, New York - 201,000.00 - 271,900.00 USD annually USA, TX, Austin - 182,700.00 - 247,200.00 USD annually USA, TX, Dallas - 182,700.00 - 247,200.00 USD annually USA, VA, Arlington - 182,700.00 - 247,200.00 USD annually USA, VA, Herndon - 182,700.00 - 247,200.00 USD annually