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Performance Ops Specialist II, Delivery Feedback and Insights

Amazon.com Services LLC - A57

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Questions you are likely to be asked

  1. Why do you want to join Amazon.com Services LLC - A57?
  2. What is your experience with CRM? Tell me one thing you learned the hard way.
  3. Where do you want to be in three years?
  4. What is a weakness you are working on, and how?
  5. Tell me about yourself, and why this role is the right next step.

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The NA Delivery Service Partner (DSP) Performance Org exists to drive accountability, quality, and safety across Amazon's last mile delivery network. Our mission is to ensure that our Delivery Service Basic qualifications: - Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience - Experience with Microsoft office tools like Word, Excel, Outlook, and OneNote - Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience in a fast-paced, high-tech company - Experience using Salesforce or other CRM tool Preferred: - Experience with operations, risk, fraud investigations etc. - Experience that includes strong analytical skills, attention to detail, and effective communication abilities - Experience prioritizing and delivering projects on time in a fast-moving environment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, TN, Nashville - 16.82 - 28.07 USD hourly

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Listed on amazon · posted 2026-09-15. ApplySarthi collects openings and links to application pages; the role is advertised by Amazon.com Services LLC - A57, not by us.