Ops Support Expert, NASC, Global Solutions and Risk Compliance (GSRC)

Amazon is a global leader in e-commerce and cloud computing, headquartered in Seattle, Washington. Since its inception in 1995, Amazon has strived to be the world's most customer-centric company, catering Basic qualifications: - Bachelor's degree - Communication Skills: Strong verbal and written English communication skills - 0-5 years of work experience. - Strong attention to detail and ability to follow structured instructions - Analytical and problem-solving skills - Ability to manage repetitive tasks across different workflows with high accuracy Preferred: - Experience in operations or SOP-driven environments - Familiarity with quality metrics and audit processes - Ability to handle multiple tasks with quick turnaround times - Technical Skills: Proficiency in MS Excel. Knowledge of VBA, SQL, and Data Warehousing is a plus. - Key Metrics: Productivity (TPH/Output per hour), Quality/Error Rate, SLA/TAT adherence, SOP compliance Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.