ApplySarthi

Live Ops Support Engineer, Prime Video Live Operations

Amazon

Tailor my CV for this job, freeView job and applyYour CV rewritten for this role, from your real experience. Sign in with Google, nothing to install.

Got this interview? Our apps help you get the job.

Prep SarthiFree 7-min demoPractise this interview with an AI interviewer, out loud.Unlimited mocks · ₹99/month →Live Sarthi30 min free demoAnswer hints during the real call, hidden from supported screen sharing.Unlimited interviews · ₹99/2 days · Windows →

Skills named in this job

Read from the description itself, not inferred.

This role on the market

6,037 open operations roles across 492 companies are on ApplySarthi right now, most of them in Bengaluru (205), Hyderabad (144), Mumbai (125).

What operations roles keep asking for: Supply chain (15%), Excel (14%) — counted across their open postings here.

Generative AI jobs · Machine learning jobs

Amazon has 14,436 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

Interviews for operations roles keep coming back to Supply chain, Excel. Practise those questions before you sit with Amazon.

Questions you are likely to be asked

  1. Why do you want to join Amazon?
  2. What is your experience with Generative AI? Tell me one thing you learned the hard way.
  3. How do you explain a technical problem to a customer who is not technical?
  4. Tell me about an angry customer you handled. What did you say?
  5. How do you handle a problem you do not know the answer to?

Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.

Practise the Live Ops Support Engineer, Prime Video Live Operations at Amazon interview free →

Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching?Prime Basic qualifications: - 4+ years of technical support experience - Experience dealing effectively with customers during problem resolution and operating efficiently under pressure - Experience troubleshooting and documenting findings - Experience with video encoding and streaming media standards - Knowledge of system, network and OS Preferred: - Experience driving collaborative projects from conception to delivery - Experience with training and deploying machine learning systems to solve large-scale optimizations - Experience leveraging GenAI to develop solutions that can reduce time to triage or time to resolve technical support issues Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Match this job to your CV

ApplySarthi scores your CV against this role, shows the skills you are missing, and writes a tailored version for the application.

Check my match →

Similar open roles

Need answers during your interview? Try Live Sarthi.

Live Sarthi, an Interview Sarthi app, shows answer suggestions during the call.

Try Live Sarthi free →

A Windows app, from the same team as ApplySarthi.

Listed on amazon · posted 2026-08-17. ApplySarthi collects openings and links to application pages; the role is advertised by Amazon, not by us.