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Live Ops Support Engineer, Prime Video Live Operations

Amazon Dev Center India - Hyderabad

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6,001 open operations roles across 636 companies are on ApplySarthi right now, most of them in Bengaluru (206), Hyderabad (144), Mumbai (126).

What operations roles keep asking for: Supply chain (15%), Excel (14%) — counted across their open postings here.

Generative AI jobs · Machine learning jobs

Amazon Dev Center India - Hyderabad has 76 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

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Questions you are likely to be asked

  1. Why do you want to join Amazon Dev Center India - Hyderabad?
  2. What is your experience with Generative AI? Tell me one thing you learned the hard way.
  3. How do you explain a technical problem to a customer who is not technical?
  4. Tell me about an angry customer you handled. What did you say?
  5. How do you handle a problem you do not know the answer to?

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Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching?Prime Basic qualifications: - 4+ years of technical support experience - Experience dealing effectively with customers during problem resolution and operating efficiently under pressure - Experience troubleshooting and documenting findings - Experience with video encoding and streaming media standards - Knowledge of system, network and OS Preferred: - Experience driving collaborative projects from conception to delivery - Experience with training and deploying machine learning systems to solve large-scale optimizations - Experience leveraging GenAI to develop solutions that can reduce time to triage or time to resolve technical support issues Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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Listed on amazon · posted 2026-08-17. ApplySarthi collects openings and links to application pages; the role is advertised by Amazon Dev Center India - Hyderabad, not by us.