ApplySarthi

IT Support Associate, IT Services Variable

Amazon

Amazon is also hiring for this role in Hyderabad.

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This role on the market

4,187 open services roles across 344 companies are on ApplySarthi right now, most of them in Bengaluru (206), Mumbai (97), Delhi NCR (97).

What services roles keep asking for: AWS (20%), Stakeholder management (15%), Excel (12%) — counted across their open postings here.

AWS jobs · Linux jobs

Amazon has 16,715 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

Interviews for services roles keep coming back to AWS, Stakeholder management, Excel. Practise those questions before you sit with Amazon.

Questions you are likely to be asked

  1. Why do you want to join Amazon?
  2. What is your experience with Linux? Tell me one thing you learned the hard way.
  3. Tell me about feedback from customers that you passed on to the product team.
  4. How do you explain a technical problem to a customer who is not technical?
  5. Tell me about an angry customer you handled. What did you say?

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Practise the IT Support Associate, IT Services Variable at Amazon interview free →

The Amazon Helpdesk is the first place for Amazon employees to go with technical questions and problems with Amazon's desktops, laptops, mobile devices, network services and software. The Amazon Helpdesk Basic qualifications: - 3+ years of corporate setting Windows, Mac or Linux Operating systems support experience - Experience troubleshooting integrated and interdependent computer systems - Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals Preferred: - CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications - Experience in a dynamic environment with a high degree of customer service - Bachelor's degree or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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Listed on amazon · posted 2026-10-07. ApplySarthi collects openings and links to application pages; the role is advertised by Amazon, not by us.