IT Support Associate II , Ops Tech Solutions (OTS)
Amazon
Amazon is also hiring for this role in US, NJ, Logan Township, US, PA, Philadelphia, US, TX, Waco.
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This role on the market
3,630 open solutions roles across 519 companies are on ApplySarthi right now, most of them in Bengaluru (120), Hyderabad (33), Delhi NCR (30).
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What solutions roles keep asking for: AWS (30%), Python (22%), Customer success (16%), Stakeholder management (16%), Azure (16%), SaaS (14%), GCP (13%), Product management (13%) — counted across their open postings here.
Amazon has 17,174 open roles listed here.
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Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for solutions roles keep coming back to AWS, Python, Customer success, Stakeholder management. Practise those questions before you sit with Amazon.
Questions you are likely to be asked
- Why do you want to join Amazon?
- What is your experience with Linux? Tell me one thing you learned the hard way.
- Tell me about feedback from customers that you passed on to the product team.
- How do you explain a technical problem to a customer who is not technical?
- Tell me about an angry customer you handled. What did you say?
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Practise the IT Support Associate II , Ops Tech Solutions (OTS) at Amazon interview free →Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every Basic qualifications: - Experience troubleshooting integrated and interdependent computer systems - Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach - Experience in a dynamic environment with a high degree of customer service - 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience Preferred: - CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications - Experience in a dynamic environment with a high degree of customer service Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits . USA, NJ, Logan Township - 23.50 - 37.74 USD hourly
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Listed on amazon · posted 2026-07-30. ApplySarthi collects openings and links to application pages; the role is advertised by Amazon, not by us.