ICQA Supervisor

The ICQA Supervisor is the Inventory Control & Quality Assurance team at our delivery station. You'll lead a team of associates responsible for inventory accuracy, quality audits, and process compliance Basic qualifications: - Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach - Bachelor’s degree in Engineering, Operations Management, Supply Chain, Business Analytics, or a related field, or equivalent practical experience. - 2+ years in inventory control, quality assurance, or warehouse operations, with at least 1 year in a team lead/supervisory capacity - Strong understanding of cycle counting, inventory reconciliation, and quality auditing - Solid Excel skills (filtering, pivots, basic formulas) and comfort with warehouse/WMS systems - Data-driven, detail-oriented, and able to investigate problems to root cause - Clear communicator who can lead and coach a team - Willing to work rotational shifts, nights, and weekends as needed Preferred: - Experience supporting fulfillment, logistics, warehousing, manufacturing, transportation, or other high-volume operational environments. - Experience delivering multi-site automation or process-standardization initiatives. - Experience with label generation, inventory processes, scanning workflows, or warehouse management systems. - Knowledge of Lean, Six Sigma, Kaizen, or structured continuous-improvement methodologies. - Experience managing project plans, risk registers, stakeholder communications, and implementation milestones. - Demonstrated ability to influence without direct authority across multiple teams and sites. - Strong ownership mindset with a record of delivering results under changing operational priorities. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.