Global Process Manager, AWS GFO, AWS Global Field OPerations (GFO)

Do you love fixing how work gets done, not just writing it down? Help AWS make operational processes simpler, safer and faster for field teams supporting infrastructure in places most people never see.As Basic qualifications: - 3+ years of program or project management experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience using data and metrics to determine and drive improvements - Experience working cross functionally with tech and non-tech teams Preferred: - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process improvements experience - Experience building processes, project management, and schedules - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - 2+ years of communicating with and presenting to executive and senior audiences experience - Experience with six sigma tools and Lean techniques Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, VA, Arlington - 74,200.00 - 129,800.00 USD annually USA, VA, Herndon - 74,200.00 - 129,800.00 USD annually USA, WA, Bellevue - 82,700.00 - 129,800.00 USD annually USA, WA, Seattle - 82,700.00 - 129,800.00 USD annually