Data Centre Support Engineer Apprentice - London and Surrounding Areas (18-months Fixed Term Contract)

Are you curious about how the cloud works and eager to play a hands-on role keeping it running? If so, we have an exciting opportunity for you to join our Amazon Web Services (AWS) Infrastructure Services Basic qualifications: - To qualify for this programme, you must: - Be 18 years or over before the start date (September 2027) - Have the right to live and work in England at the point of enrolment (June 2027). If you are on a visa, this must enable you to legally work and reside in England for the entire duration of the programme from enrolment. - Have lived in the UK or in the European Economic Area (EEA) for the last 3 years prior to the start date - Not be registered to study on a UK government funded course ending August 2027 or later - Be prepared to travel for external/mandatory training as part of the apprenticeship - Hold at least 5 GCSEs (or equivalent) at grade 4 (C) or above, including Maths and English - Please note, if you have received educational qualifications outside of the UK then we will require a Statement of Comparability to confirm your eligibility for the scheme. Please ensure you obtain one during the application process, through UK ENIC: https://www.enic.org.uk/ - Previous qualifications will be reviewed for funding eligibility and offers are subject to funding approval - PLEASE NOTE: This position is a 18 month fixed-term contract. You must NOT already have a qualification in a similar subject at the same or higher level than this apprenticeship. - This Apprenticeship assumes the candidate has some or little knowledge/experience of the occupation Preferred: - A genuine curiosity about technology and how the cloud and IT infrastructure work - A hands-on, practical mindset and enthusiasm for working with hardware and systems - Logical problem-solving skills and an interest in diagnosing and fixing technical issues - A proactive, organised approach to your work - Good communication skills, with the ability to explain technical information clearly - A customer-first mindset and a willingness to help - Comfortable following procedures and safety standards, with attention to detail - Flexibility and reliability, with an understanding that data centres operate 24/7 Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.