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CCC Certified Pharm Tech, Clinical Customer Care - Amazon Pharmacy

PillPack, LLC

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  1. Why do you want to join PillPack, LLC?
  2. Tell me about an angry customer you handled. What did you say?
  3. How do you handle a problem you do not know the answer to?
  4. How do you decide which ticket to work on first?
  5. Tell me about feedback from customers that you passed on to the product team.

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Innovation is at the core of what we do. We believe that by removing and reducing the barriersthat prevent people from taking their medications, we can help customers conveniently get themedications they Basic qualifications: - High school diploma or equivalent - 6+ months of working with computer and web based tools experience - Active and unrestricted in-state Certified Pharmacy Technician Board of Pharmacy License - National Pharmacy Technician Certification (PTCB or NHA) - Experience multitasking with phone and computer skills Preferred: - 1+ years of customer service experience - Can show strong verbal and written communication skills - Experience in troubleshooting - Experience working in a fast-paced work environment - 6+ months of experience working in a pharmacy related role - 6+ months of Amazon Health Services Customer Care experience - Demonstrated ability to work as an effective team member - Strong organization skills and attention to detail - Experience recognizing and identifying patient medications Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits . USA, AZ, Arizona - 23.65 - 27.15 USD hourly USA, NH, New Hampshire - 24.00 - 27.50 USD hourly

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Listed on amazon · posted 2026-09-21. ApplySarthi collects openings and links to application pages; the role is advertised by PillPack, LLC, not by us.