Capacity Intelligence Analyst, Network Strategy & Performance

As a Capacity Intelligence Analyst within the Network Strategy & Performance team, you will support and execute labor planning for Amazon's Customer Service network, including outsourced (Global Outsourcing) Basic qualifications: - 3+ years of tax, finance or a related analytical field experience - 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience - 3+ years of business or financial analysis experience - Bachelor's degree or equivalent - Experience defining requirements and using data and metrics to draw business insights - Experience with Excel - Experience with SQL - Experience making business recommendations and influencing stakeholders Preferred: - Master's degree in a quantitative field or Business Administration. - Lean Six Sigma Green Belt certification. - Experience building automation solutions using Python, R, or similar tools, or demonstrated experience with standard ERP or open-source planning tools. - Experience presenting analytical recommendations to manager or director-level audiences. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.