Business Analyst I, Customer Experience and Business Trends (CXBT) Capability Team

Are you Customer obsessed, eager to create opportunities and influence business decisions to improve the customer experience across our different Amazon businesses? Customer Experience and Business Trends Basic qualifications: - Experience with SQL or ETL - 1+ years of tax, finance or a related analytical field experience - 2+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience - Experience defining requirements and using data and metrics to draw business insights Preferred: - Experience using very large datasets - Experience scripting for automation (e.g., Python, Perl, Ruby) - Knowledge of data visualization tools such as Quick Sight, Tableau, Power BI or other BI packages - Strong Analytical skills – has ability to start from ambiguous problem statements, identify and access relevant data, make appropriate assumptions, perform insightful analysis and draw conclusion relevant to the business problem - Communication skills – Demonstrated ability to communicate complex technical problems in simple plain stories. Ability to present information professionally & concisely with supporting data. - Ability to work in a fast-paced business environment and demonstrated track record of project delivery for large, cross-functional projects with evolving requirements - Scripting languages such as Python experience to automate tasks and solve problem Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.