Associate Community Manager, Selling Partner Communities (SPC)

The Selling Partner Communities (SPC) organization builds lasting connections with and among our Selling Partners, helps drive their success, and ensures that public perception mirrors the reality that Basic qualifications: - Bachelor's degree - Experience within e-commerce or Retail fields - Speak, write, and read fluently in English - 2+ years of customer support, or 2+ years of stakeholder or account management experience - Experience with industry standard social listening and campaign management tools - Work flexible shifts including night shifts/weekends Preferred: - Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround, or experience in a fast-paced, high-tech company - Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in managing and troublshooting network - Experience managing time efficiently, meeting personal goals, and working effectively with internal, partner, and customer teams - Experience working in large teams or at a national/multinational organization, or experience working in a fast-paced and ambiguous environment - Familiarity with AI-assisted response tools and willingness to adopt new technologies for case resolution efficiency. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.