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Technical Support Protege Trainee

Hitachi

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  1. Why do you want to join Hitachi?
  2. What is your experience with Rails? Tell me one thing you learned the hard way.
  3. Tell me about an angry customer you handled. What did you say?
  4. How do you handle a problem you do not know the answer to?
  5. How do you decide which ticket to work on first?

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Location: Kuala-Lumpur, Malaysia Job ID: R1012710 Date Posted: 2026-07-07 Company Name: Hitachi Rail GTS Malaysia Sdn Bhd Profession (Job Category): Administration & Facilities Job Schedule: Full time Remote: No About Us A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in. Job Description: As Hitachi Rail STS, we are advancing rail signalling and safety solutions to ensure safe and efficient railway operations worldwide. Our technologies help to bring billions of people reliably to their destinations by rail every year – making sustainable mobility a reality. Technical Support Protege Trainee (Ref. No. R1012710 ) at our location in Kuala-Lumpur You will enjoy having these responsibilities: Assist the Technical Engineer for the Project activities. Use your knowledge of circuit diagrams and data analytics Facilitate workshops and other meetings, including documenting agendas, minutes and following up where appropriate. Interact with the customer side Support testing activities. You have: Bachelor’s degree in Computer Science , Postgraduate qualifications are welcome but not essential. Networking / Data Communication System knowledge would be preferred. Strong MS Office skills and skill of AutoCAD and other software (ex: relevant Engineering Software) which will be the benefit throughout this role. Maintaining a high degree of professionalism in the job and in relations with others The skills to grasp complex technical concepts quickly, including process flows and policies. The ability to collate information and produce comprehensive reports. An eye for detail and the ability to analyse problems and develop practical solutions. The skills to plan and organise workload and work to deadlines in a fast-paced environment Our Talent Acquisition Team is looking forward to hearing from you We look forward to receiving your application in just a few clicks via our career portal. For further information about Hitachi Rail as an employer visit us on www.hitachirail.com/careers About us Our motivation is the mobility turnaround. To achieve this, our teams find innovative products and solutions that ensure the operation and reliability of the entire rail network and increase capacities on the rails. Our projects are diverse. To make our teams even stronger, we are looking for your support. In return, we offer you an attractive overall package with the following benefits: Stronger together : Networking through internal networks and working in international teams Our drive: Together, we are laying the foundations for the digitization of the rail around the world, to get people safely to their destinations and to their loved ones! Attractive conditions: A secure and permanent job with a global company Notes Equal opportunities and self-determined participation of severely disabled persons and persons of equal status as well as respectful cooperation are firmly anchored principles within Hitachi Rail and its subsidiaries. We also aim to offer all our equal opportunities to start a career and to receive training and further education in our company. We consciously promote diversity and togetherness in our teams. Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at https://www.hitachirail.com/careers . At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer. We would be delighted if you would be one of our followers at https://www.linkedin.com/company/hitachirail

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Listed on workday · posted 2026-10-06. ApplySarthi collects openings and links to application pages; the role is advertised by Hitachi, not by us.