Sr Associate- Secure Data Exchange Services

Career Category Information Systems Job Description Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Senior Associate Secure Data Exchange Engineer What you will do Let's do this. Let's change the world. In this vital role, you will be responsible for supporting and advancing Amgen's Secure Data Exchange Services, including MOVEit Secure File Transfer (SFTP) and Trusted eShare Secure Collaboration platforms. Reporting to the Manager, Secure Data Exchange Services , you will help deliver secure, reliable, and compliant data-sharing capabilities across Amgen's global enterprise. As a Senior Associate Secure Data Exchange Engineer , you will operate, administer, and continuously improve enterprise secure data exchange technologies. Working closely with infrastructure teams, cybersecurity, business partners, and vendors, you will implement and support secure file transfer and collaboration solutions while helping strengthen Amgen's data protection posture. This role offers the opportunity to participate in platform engineering, automation, operational excellence, and service improvements that directly support the protection of Amgen's sensitive information. Roles & Responsibilities Maintain the availability, reliability, and operational health of Amgen's Secure Data Exchange platforms, including MOVEit and Trusted eShare. Execute IT Service Management (ITSM) processes including Incident, Problem, Change, and Service Request Management. Monitor platform health, troubleshoot production issues, and coordinate timely resolution with internal teams and vendors. Support platform configuration, upgrades, deployments, and implementation of new capabilities. Assist in designing and improving secure data exchange solutions and automate repetitive operational tasks using scripting. Develop and maintain technical documentation, operational runbooks, standard operating procedures (SOPs), and knowledge articles. Collaborate with business stakeholders to gather requirements and implement secure data sharing policies. Analyze platform events, audit logs, and operational metrics to identify security risks, process improvements, and optimization opportunities. Support investigations by providing technical analysis, audit information, and consultation to Information Security and Incident Response teams. Participate in vulnerability remediation, security assessments, and compliance activities. Build automation solutions to improve operational efficiency, reduce manual effort, and minimize operational risk. Participate in project planning, technical discussions, and cross-functional initiatives involving cloud collaboration and secure file transfer technologies. Work closely with vendors and internal engineering teams to evaluate new features, enhancements, and emerging technologies. Must-Have Skills Knowledge of Trusted eShare or similar enterprise secure collaboration platforms. Good understanding of Secure File Transfer technologies including SFTP, FTP, SSH, HTTPS, APIs, and related protocols. Experience with Microsoft 365 services including SharePoint Online, OneDrive, and Microsoft Teams. Understanding of cloud and SaaS platforms such as Microsoft 365, AWS, Azure, Salesforce, Box, or similar technologies. Good understanding of Linux and Windows operating systems. Knowledge of enterprise data protection concepts including DLP, secure collaboration, and information protection technologies. Familiarity with authentication and authorization concepts including SSO, MFA, OAuth, and certificate-based authentication. Understanding of secure data flows across hybrid and multi-cloud environments. Strong analytical and troubleshooting skills. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Bachelor’s degree and 5 to 9 years of experience Good-to-Have Skills: Comfort with scripting (PowerShell, Python, etc) and expression development (SQL, Regex) Ability to develop documentation for Infrastructure Security implementations Basic experience with ITIL processes such as Incident, Problem, and configuration management Experience in complex enterprise environments with competing business priorities Professional Certifications (please mention if the certification is preferred or mandatory for the role): Systems Security Certified Practitioner (SSCP) or Security+ SANS Certifications Relevant vendor-specific certifications Soft Skills: Established analytical and gap/fit assessment skills. Ability to work effectively with global, virtual teams High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Team-oriented, with a focus on achieving team goals Effective presentation and public speaking skills. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .