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Sr. Associate - Customer Care - Collections 5B

Genpact

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This role on the market

128 open collections roles across 44 companies are on ApplySarthi right now, most of them in Delhi NCR (8), Bengaluru (4), Hyderabad (2).

What collections roles keep asking for: Excel (22%), Accounting (13%) — counted across their open postings here.

Genpact has 2,129 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

Interviews for collections roles keep coming back to Excel, Accounting. Practise those questions before you sit with Genpact.

Questions you are likely to be asked

  1. Why do you want to join Genpact?
  2. Tell me about an angry customer you handled. What did you say?
  3. How do you handle a problem you do not know the answer to?
  4. How do you decide which ticket to work on first?
  5. Tell me about feedback from customers that you passed on to the product team.

Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.

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No description was published for this role.

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Listed on workday · posted 2026-09-07. ApplySarthi collects openings and links to application pages; the role is advertised by Genpact, not by us.