Software Engineering Lead Analyst - HIH - Evernorth

Role Title: Software Engineering Lead Analyst ABOUT EVERNORTH: Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don’t, won’t or can’t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us get there. Position Overview This role provides intermediate professional input to complex Software Development assignments/projects. They devise and modify procedures to solve highly complex problems considering computer equipment capacity and limitations, operating time, and the form of desired results. In this role, you can expect to design, code, test and debug within programs. This position may perform systems analysis functions and support and provide direction to more junior professionals. This role has high levels of autonomy, only requiring “expert” level technical support from others. Utilizes in-depth professional knowledge and acumen to develop models and procedures, and monitor trends, within Application Development. The Evernorth Technology strategy is fully aligned with our business strategy, resulting in an opportunity for you to influence in various directions. This includes technology business direction but also recruiting and mentoring employees and influencing the selection of and relationships with vendor resources to ultimately build and contribute within a world-class Delivery Vertical. This is a hands-on position with visibility to the highest levels of Evernorth management who are motivated to see the successful results of our efforts. The solution focuses on enabling this change using the latest technologies and development techniques. Roles & Responsibilities • Participates in troubleshooting and problem resolution. • Aligns engineering solutions with the Technology strategy and supports the application’s requirements. • Plans and implements procedures to maximize engineering and operating efficiency for application integration technologies. • Takes accountability for the technology assets owned by the team. • Provides leadership to the team to achieve the following objectives: • Design, configuration, implementation of middleware products and application design / development within the supported technologies and products. • Proactive monitoring and management design of supported assets assuring performance, availability, security, and capacity. • Maximize the efficiency (operational, performance, and cost) of the application assets. Qualifications Required Skills: • Java Developer - 5+ yrs experience in IVR Development, Springboot, Agentic AI, Openshift, AWS, Javascript, RestAPI, Microservices, Kafka, Oracle SQL, Jenkins, Orchestrator, Git. • Strong written and verbal communication skills with the ability to interact with all levels of the organization. • Strong influencing/negotiation skills. • Strong interpersonal/relationship management skills. • Strong time and project management skills. • Familiarity with agile methodology including SCRUM team leadership. • Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example. Required Experience & Education: • 5-8 years of experience • Proven experience with architecture, design, and development of large-scale enterprise application solutions. • College degree (Bachelor) in related technical/business areas or equivalent work experience. Desired Experience: • Healthcare experience. • Amazon Connect. • Bot Development (Voice or chat). Location & Hours of Work • Full-time position, extended/ Split shift (11.30 AM – 8.30 PM IST) working 45 hours per week. Expected overlap with US hours as appropriate. • Primarily based in the Innovation Hub in Hyderabad, India, with flexibility to work remotely as required. Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.