Service Delivery Leader - F&A - AP 3

Service Delivery Leader - F&A - AP Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook . Job Description Relevant years’ experience in Billing, Invoices, Disputes Resolution, Vendor reconciliation operations, with preference for Oil & Gas industry. Managing large teams, typically 80+ FTEs, fostering performance, engagement, and professional development. Driving operational excellence through CPI metrics, focusing on timeliness and accuracy in financial reporting. Is required to manage Global clients/Accounts Will help in Transition of new Scope of Work Will be responsible to Invoice Processing and Billing to customers and Vendors Ensure that the full billing lifecycle is executed seamlessly, from initiation to reconciliation Ensure timely and accurate customer invoicing and supplier payment preparation, while guiding the team to maintain compliance and efficiency Authorize and review billing adjustments, credit notes, and refunds, ensuring proper documentation and compliance. Leading vendor reconciliation and dispute resolution, ensuring issues are resolved efficiently and relationships are strengthened Overseeing invoice processing and validation, ensuring transactions are properly recorded and reconciled. Leading transformation initiatives to modernize processes, adopt new technologies, and enhance efficiency Ensuring audit readiness and compliance with accounting principles and regulatory requirements Communicating effectively with stakeholders, vendors, and cross-functional teams to support business objectives. Establish controls and monitor the handling of complex accounts, invoices, and customer transactions to maintain financial integrity. Ensure effective document matching processes to support audit readiness and accuracy Analyze trends, identify discrepancies, and recommend corrective actions to improve financial accuracy and operational efficiency Proven experience in leading large teams and managing complex financial processes. Strong knowledge of ERP systems, with preference for Oracle. Proficiency in Excel and advanced analytical skills Excellent communication skills in English, both written and spoken. B.COM/M.COM/MBA or relevant Business/Finance qualification Strong knowledge of accounting principles and financial statements BPO and Oil and Gas Industry experience is preferred Qualifications Bachelors - Accounting, Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Finance Certifications Accounts Payable Certification - F-TecF-Tec, Certified Management Accountant (CMA) - The Institute of Cost Accountans of India (ICMAI)The Institute of Cost Accountans of India (ICMAI), Certified Public Accountant (CPA) - Perfekt SzolnokPerfekt Szolnok Required Skills Accounting, Accounting, Accounts Payable Process, Banking Capital Markets, Business Process Management (BPM), Cora APFlow, Data Literacy, Data Visualization, Digital Business Strategy, End User Computing, Expense Audit, Generative AI, Help Desk Support, Insight Generation, Internal Auditing, Invoice Payments, Lean Six Sigma (LSS), Microsoft Office, Monthly Close Process, Oracle Database, Regulatory Reporting, Retail Banking Products, Retail Industry, RPA Design and CM Principles, SAP ERP Central Component (SAP ECC) {+ 2 more} Language English Language Proficiency - English (OVERALL - Advanced - C1) Additional Job Location - Job Type Regular Master Skill List - F&A - AP Remote Type - Office Work Shift - Night Job (India) Why join Genpact? • Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter • Make an impact – Help global enterprises solve business challenges that matter • Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.