Senior Tech Operations Analyst

About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 20 years. We are part of Ameriprise Financial Inc., a US financial planning company headquartered in Minneapolis with a global presence and diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions, and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So, if you're talented, driven and want to work for a strong, ethical company that cares, take the next step and create a career at Ameriprise India LLP. Job Description In this role the person will be the responsible for ensuring success of business critical application operations by supporting the day to day batch processing, analyzing and fixing the issues on priority while adhering to standards and SLA's. The person should be able to support High priority(P1/P2) incidents dynamically by providing timely resolution for the problem and handle other service requests. The person will also be responsible for handling minor enhancements, perform code reviews, handle application outages(planned/unplanned) and responsible for performance and maintenance of the highly critical business application. For this role we are looking for a highly motivated Individual who will be working as Sr. operations analysts working in technologies such as SnowFlake, AWS, DevOps tools, Windows, Linux etc. and operating in DevSecOps Model The person should exhibit leadership qualities and demonstrate business acumen while working closely with business users to understand requirements and help team translate it into technical changes. Key Responsibilities The role involves automation of manual activities across in-house and vendor applications, and cloud-based environments using Python, PowerShell, and CI/CD tools. Design, build, and support Snowflake data platform capabilities including environment setup, data pipelines, performance optimization, role-based access control, and operational support. Implement Proof of Concepts (POCs) for new tools, ideas, and processes to improve business outcomes and operational efficiency. Participate in on-call rotation and follow defined support responsibilities. Coordinate with cross-functional teams (development, testing, project management, data engineering) to gather feedback and implement operational improvements. Review event generation, monitoring, and alerting setup across applications and Snowflake workloads; enhance and automate to reduce noise and improve reliability. Coordinate between US and India teams for infrastructure setup, process automation, POC delivery, and BAU requirements. Manage and optimize AWS services supporting Snowflake and enterprise workloads (security, networking, automation, observability, and cost optimization). Required Qualifications Bachelors/master's degree in computer science/information systems or equivalent. Person should have above qualifications and 4 -7 years of experience in relevant disciplines including: Automation through Python/PowerShell. CICD Tools – Bitbucket, Ansible, Jenkins, Artifactory, Guthub Strong Snowflake experience: Snowflake architecture and virtual warehouses. SnowSQL, Streams/Tasks, Time Travel, Data Sharing. Performance tuning and query optimization. RBAC, masking policies, and secure data access. Integration with ETL/ELT tools and orchestration platforms AWS Knowledge (EC2, VPC, IAM, CloudWatch, S3, CFT) Strong AWS experience: EC2, VPC, IAM, CloudWatch, S3, Lambda, CloudFormation AWS security best practices, monitoring, and automation. Working knowledge of cost optimization and high availability POC (Proof of Concept) implementation. SQL scripting and advanced query writing. Windows OS knowledge (Registry Editor, Group Policies, Server Roles etc.) Preferred Qualifications Candidates who have used following tools (or have familiarity with below) will have added advantage: Have bachelor’s or master’s degree in computer science, Engineering or other technical discipline, or equivalent work experience. 7-10 years of IT Experience Demonstrated reasoning and troubleshooting skills. Technical skill requirements vary per domain. Good communication Skills Hands-on training/experience with Snowflake, AWS, CI/CD tools (Ansible, Jenkins, Bitbucket, Artifactory, Github), SQL, PowerShell, and Python. In-Office Collaboration We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least three (3) days per week, with flexibility to work from home two (2) days per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, military status, veteran status, marital status, pregnancy, family status or any other basis prohibited by law. We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.