Senior Product Manager, Menu Experience

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Senior Product Manager, Menu Experience What does a Senior Product Manager do at Clover? We're looking for a Senior Product Manager to own the Menu experience — the core system that determines how users discover, browse, and select items at checkout. You'll drive the strategy, UX, and underlying architecture that shapes this critical part of the product, working closely with engineering, design, and merchant-facing teams. What you will do: Define and own the product strategy for menu discovery and item selection, aligned with broader business goals Lead end-to-end UX for menu flows, both single and multi-location restaurant operators Partner with engineering to design a scalable menu architecture (data models, item hierarchies, modifiers, variants) that supports diverse merchant needs Translate merchant and end-user research into a prioritized roadmap Define success metrics and use data to guide iteration Collaborate cross-functionally with design, engineering, sales, and support to ship and scale features Balance flexibility for merchants (custom menus, modifiers, pricing rules) with simplicity for end users Communicate roadmap, tradeoffs, and outcomes to leadership and stakeholders What you need to have: 5+ years of product management experience, ideally in POS, e-commerce, marketplace, or ordering systems Proven experience owning both UX and technical architecture decisions Strong analytical skills — comfortable defining metrics and using data to prioritize Experience working with complex data structures (catalogs, taxonomies, item relationships) Excellent collaboration skills across design, engineering, and business teams Track record of shipping and iterating on high-traffic, user-facing features What is nice to have: Experience in restaurant tech, retail tech, or hospitality Familiarity with menu/catalog systems at scale (multi-location, multi-language, multi-currency) Experience with A/B testing and experimentation frameworks How you’ll work: This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity. This role requires use of a computer and audio equipment. Visa Sponsorship You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role. Salary Range $134,000.00 - $218,400.00 These pay ranges apply to employees in Sunnyvale, California. Pay ranges for employees in other states may differ. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.