Senior Product Designer, AI-powered Experiences (Adobe Experience Platform)

The Opportunity Adobe Experience Platform powers how enterprise brands understand, orchestrate, and deliver customer experiences at scale. We’re looking for a Senior Product Designer to define how AI-powered, agentic capabilities work across our enterprise products, and how the people who use them stay in control and know they can trust the result. Our users are practitioners: data engineers, marketers, analysts, and admins working in corporate, multi-stakeholder environments with real governance, permissions, and data complexity. Most of the job is defining flows rather than laying out screens: how a customer gets from intent to outcome when AI does part of the work. You’ll partner closely with global Product Management and Engineering teams to shape custom AI flows for specific customer needs and enterprise use cases, and you’ll move fast when hands-on work is needed. We want AI to make people more capable. If you like untangling complex problems and want a say in how AI becomes something enterprise users can trust, we’d love to hear from you. What you'll do Define : own the experience flows for AI-driven capabilities across enterprise products, from the customer’s first intent to a verified outcome. That includes the tools practitioners use to set up and tune the system, and the experiences it delivers. Model : set up task models, conversation and interaction patterns, and frameworks for multi-step workflows, and decide where prompt-based interaction works and where structure is better. Build trust : design the moments where a human steps in, plus the transparency, confidence, provenance and evaluation cues and the error recovery that keep users in control. Connect : shape the handoffs between AI-driven flows and traditional UI so the experience feels like one product. Partner : work with Product Management and Engineering to shape custom AI flows for specific customer requirements and enterprise use cases. Prototype : move from idea to testable flow quickly using Spectrum, Figma, and AI design and prototyping tools, and use prototypes to align partners and make interaction decisions concrete. Structure : make permissions, governance, data-heavy workflows, and multi-persona journeys easier to understand and use. Elevate : share your craft and flow-thinking with peers through critique and pairing. What you need to succeed 7+ years of product, UX, or interaction design experience, with a record of shipping complex products. 4+ years designing enterprise, B2B, or technical products, such as admin consoles, workflow tools, platforms, analytics, or governance and multi-persona systems. 1-2+ years designing AI-powered experiences in production or advanced prototypes, including flow definition, conversational or assistive UI, agent-style patterns, human-in-the-loop design, and handling uncertainty and errors. Personal use of AI chat tools doesn’t count. Expert-level Figma, proven experience shipping fast within a mature design system (Spectrum or equivalent), and active use of AI tools to accelerate design and prototyping. Ownership of flow definition for a product area with minimal guidance, and the confidence to lead design decisions in conversations with PM and Engineering, including working directly from customer requirements. Multiple complex features or flows shipped to enterprise customers, with measurable outcomes such as adoption, task success, or reduced support load, and comfort reasoning from behavioral data as well as user research. Clear communication at the flow level: diagrams, journey and flow maps, prototypes, and storytelling that works for both executives and engineers. A degree in Design, HCI, or a related field, or equivalent practical experience. Nice to have Experience in data, marketing technology, CDP, analytics, or developer-facing products. Experience running customer-facing design workshops. Experience with multi-agent orchestration patterns or with integrating first- and third-party AI systems. How to apply Please submit your resume and portfolio. We are particularly interested in seeing: Work where the starting point was a user problem, not a feature request. Flows you defined for AI-powered or agent-like experiences, including how you handled trust, uncertainty, errors, and user control. Enterprise work that shows how you structured complexity such as permissions, governance, or multi-persona journeys. Evidence that your work shipped to production and what changed as a result. How you partnered with PM and Engineering to get from idea to a testable flow. This position is based in Bucharest, Romania, with a hybrid work model. About Adobe Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. Let’s Adobe together At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture , focus on people, purpose and community , Adobe for All , comprehensive benefits programs , the stories we tell , the customers we serve, and how you can help us advance our mission of empowering everyone to create. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more. Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com . AI Use Guidelines for Interviews: Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process. At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience .