Senior Manager, Platform Engineering

Innovation isn’t just what we do; it’s how we work. At FIS, you’ll collaborate with talented people across the globe to create solutions that shape the way the world pays, banks and invests. If you’re ready to grow your career while making a meaningful impact, we’d love to meet you. Role location: Hybrid (two days in-office, three days virtual) About the role As Senior Manager, Platform Enablement, you will lead the India Enablement and Support team. You will build a skilled team that helps engineers assess needs, plan next steps and use platform tools well. You will set clear service standards and create simple guides, training and reusable ways of working. You will also work with global partners to make platform use easier and more consistent. Your key responsibilities Build, lead, coach and grow the India Platform Enablement team. Set quality standards for reviews, roadmaps, onboarding, training and guides. Manage new requests and focus team capacity on the highest platform needs. Create reusable onboarding content, technical guides, workshops and support methods. Use data and user feedback to find common issues and improve tools and processes. What you bring Required qualifications Engineering leadership experience in platform engineering, developer experience, DevOps, site reliability engineering, cloud, infrastructure or enterprise technology. Experience hiring, managing, coaching and growing technical teams. Technical skills to advise senior engineers and architects. Experience in technical enablement, internal developer platforms, engineering consulting or technology change. Strong customer focus, stakeholder skills and clear written and spoken communication. Preferred qualifications Experience building or growing a platform adoption, developer experience, enablement or technical consulting team. Experience setting up request intake, priority rules, capacity plans and success measures. Experience in a large, regulated business or financial technology company. The impact you’ll make As Senior Manager, Platform Enablement, you will build a trusted India team within Platform Engineering Activation. Your team will give engineers clear advice and reusable resources that save time and make platform use easier. Lessons from each engagement will help platform teams improve tools, processes and the developer experience. What we offer you Bring your ideas. Build your future. At FIS, you'll find the support, resources and opportunities to develop your career while helping shape the future of financial technology. We offer: Internal career growth opportunities Opportunities to innovate in fintech Inclusive and diverse team atmosphere Professional and personal development Resources to contribute to your community Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass