Senior General Manager

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: JLL is seeking an experienced General Manager to lead a prestigious Class A property downtown San Francisco. In this role, you'll bring proven property management expertise to ensure safe, seamless operations for our client and on-site tenants, while leading a small, dedicated team to deliver exceptional service every day. As the General Manager, you'll serve as the driving force behind each property's success, managing operations while consistently delivering strong financial results and operational excellence. You'll partner directly with clients to understand their investment goals and translate them into property-specific strategic plans, then bring those plans to life by guiding your team through the execution of approved initiatives and programs. Along the way, you'll build lasting relationships with building owners and tenants, serving as a trusted point of contact and ensuring every interaction reflects JLL's commitment to exceptional service. The General Manager is required to be on-site. *Local market requirements may vary slightly. WHAT YOU’LL BE DOING Operations: Conduct JLL Management Compliance Review Inspect properties and coordinate maintenance, repair, and renovation projects. Manage major construction projects and review construction specifications. Support lease discussions and negotiations and assist with lease administration. Employ or contract for on-site management and engineering personnel. Observe competitive bidding for service contracts and act as primary contact for contractors and vendors. Financial: Oversee Real Estate Tax protest process. Approve purchases of supplies and equipment Assist in developing policies and procedures for tenant rent collections. Prepare annual jurisdictional forms and filings. Establish annual budgets and manage financial reporting. Develop and implement a capital improvement plan. Client/Tenant Services: Implement a tenant retention program. Coordinate property alterations, maintenance, and upkeep Meet regularly with tenant representatives and handle tenant issues and complaints. Conduct periodic inventories of building contents and property condition. Leadership Management: Establish goals and objectives for employees reporting to the GM. Conduct performance evaluations and develop training programs and career paths. Cross-sell JLL services Take on additional duties and tasks as assigned. Required qualifications: Minimum 7 years of progressive experience in commercial real estate, property management, or related industry 3+ years of leadership experience Proven track record of managing P&L responsibility and achieving financial targets in a multi-million dollar operation Demonstrated expertise in client relationship management and business development within the commercial real estate sector Excellent financial acumen with experience in budgeting, forecasting, and financial analysis Proficiency in real estate management software, CRM systems, and Microsoft Office Suite Preferred qualifications: Real Estate License and Property Managers License, required within six (6) months if not currently licensed Bachelor's degree in Business Administration, Real Estate, Property Management, or related field Professional certifications such as LEED GA, or equivalent industry credentials Strong network of industry relationships and demonstrated thought leadership in real estate This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Expected compensation for this position: 150,000.00 – 165,000.00 USD per year Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site –San Francisco, CA If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here . Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified.