Senior Facilities Manager

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Shaping the future of real estate for a better world! At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. JLL is a global leader in helping clients envision where people live, work, play, shop, and eat. What this opportunity involves: This role entails you managing the delivery of the Facilities services to operate and maintain a large diverse portfolio of properties, including any designated financial, technical, maintenance, procurement, asset and vendor management programs, and provide facilities administration duties in accordance with company policies, procedures and processes. It is critical for this role to engage with stakeholders across all levels of the business to ensure that service delivery expectations are met without introducing financial or tenure risk. The Senior Facilities Manager will be responsible for ensuring team achievement of Facilities Services KPIs as well as identifying and implementing strategies to mitigate risk associated with the client account. Your key focus will be on: Client Customer Service – building relationships, ensuring expected service levels are achieved and offering technical advice Finance Management & Cost Control - achieve or exceed financial targets, assist in budgeting & forecasting Contractor Management & Reporting – ensure adherence to the account & vendor contract deliverables, monitor contractor performance OHS & Risk Management - ensure adherence to all OHS, Environment & Risk Management policies & procedures Team Management – actively encourage an environment that supports teamwork, co-operation, performance excellent & personal success Sound like the job you are looking for? Before you apply it’s also worth knowing what we are looking for: To be successful, you’ll have an understanding that it involves the provision of both reactive maintenance and routine maintenance across the allocated portfolio with 24 hour call out/contact requirement. You have proven Facilities management experience, working over multi sites would be preferred and are now looking to further your career You’ll be able to demonstrate pro-activeness and actively source for opportunities to achieve best results. You’ll be a collaborative team player who adopts a hands-on approach to problem solving and has the ability to prioritize and juggle multiple tasks. A strong client focus will be key to success in this role! Employee Specifics You are a leader with strong operational, technical, team leadership skills. 5 years of proven experience working in facilities related fields. A demonstrated aptitude for the interpretation and analysis of numerical data with an ability to extract into clear and logical reports with a particular attention to detail. Proficient in the use of the MS Office product suite including Word, Excel, Powerpoint and Outlook. An understanding that Facilities management services involves the provision of both reactive maintenance and routine maintenance across the allocated portfolio with 24-hour call out / contact requirement As there is a requirement to travel to sites across the allocated portfolio, a current and valid Driver’s Licence must be held. What you can expect from us: You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Keep those ambitions in sights and imagine where JLL can take you... As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. Apply today, quoting job reference number LMREQ542657 Location: On-site –Melbourne, VIC If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. 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