Senior Cyber Security (SOC) Analyst

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you'll be doing... Verizon is a global technology leader, trusted by 99% of Fortune 500 companies and government agencies worldwide. In Canberra, our Government Security Operations Centre (GSOC) and Advanced Security Operations Centre (ASOC) provide mission-critical, 24x7 security analytics to safeguard our customers' essential infrastructure. As a Senior Cyber Security SOC Analyst (Tier 2) within our ASOC, you will play a crucial role in defending our customers against evolving cyber threats. Leveraging your enterprise or government cybersecurity background, you will thrive in a high-tempo, team-oriented environment, utilizing industry-leading tools such as SIEM, EDR, ITSM, and SOAR. This role requires you to work on a hybrid working model and participate in a 24 hour / 365 day a year work roster, including public holidays, nights and weekends with appropriate shift allowances applied. Responsibilities: Managing the full lifecycle of security incident assessment and response within Verizon’s SOAR platform and customer environments. Researching escalations, gathering context, and accurately triaging complex alerts within strict SLAs. Leveraging AI tools to research, synthesize, and accelerate alert and triage workflows. Assisting specialist threat intelligence analysts in performing targeted hunts within customer environments. Guiding, training, and providing technical direction to Tier 1 Analysts. Providing actionable feedback to senior analysts, engineers, and management regarding platform performance, emerging alert trends, and customer context. Serving as a subject matter expert during after-hours critical incidents, fielding customer inquiries, and participating in high-stakes teleconferences. What we are looking for… You’re great at working in teams and can use your interpersonal skills to get your point across. You are self-driven and motivated, with good communication and analytical skills. You’re a sought-after team member that thrives in a dynamic work environment. You’ll need to have: Bachelor's degree or four or more years of relevant working experience. Four or more years of relevant cyber security experience ideally with in Security Operations Centre (SOC). Experience utilizing SIEM platforms (Splunk or Sentinel), investigating and interpreting logs across diverse technologies including Linux, Windows, IAM, Cloud environments, Firewalls/IDS, and DNS. Active AUS NV1 security clearance or above. Willingness to work on a 24x7 shifting schedule. Even better if you have one or more of the following: A degree in Cybersecurity. One or more recognized industry certifications in Cyber Security. Demonstrated ability to engage customers and translate unique security requirements. Strong communication skills and the ability to engage with customers. Hands-on experience with ITSM systems. A proven track record of delivering high-quality results under strict SLAs and tight, hours-measured deadlines. Experience in initial incident response and containment. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. Why Verizon? Verizon is committed to maintaining a Total Rewards package which is competitive, valued by our employees, and differentiates us as an Employer of Choice. We are a ‘pay for performance’ company and your contribution is rewarded through competitive salaries and performance-based incentives. We create an opportunity for us all to share in the success of Verizon and the value we help to create through this broad-based discretionary equity award program. Your benefits are market competitive and delivered by some of the best providers. You are provided with a full spectrum of health and wellbeing resources, including a first in-class Employee Assistance Program, to empower you to make positive health decisions. We offer generous paid time off benefits to help you manage your work life balance and opportunities for flexible working arrangements*. Verizon provides training and development for all levels, to help you enhance your skills and develop your career, from funding towards education assistance, award-winning training, online development tools and access to industry research. You will be able to take part in volunteering opportunities as part of our environmental, community and sustainability commitment. ***Benefit packages are tailored to the specific country where a position is based. Acknowledgement of Country... Verizon acknowledges the Traditional Owners of Country throughout Australia and their continuing connection to lands, waters, and communities and pays respect to Aboriginal and Torres Strait Islander Elders, past and present. Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 38 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics.