Senior Analyst, Meeting & Travel Services

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Analyst, Meeting & Travel Services Job Description Corporate Travel Manager China Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview The Travel & Meeting Services team is seeking a Corporate Travel Manager to lead the implementation and ongoing management of our Travel Management Company (TMC) program in China. This role will be responsible for driving a seamless traveler experience, managing key supplier relationships, supporting change management efforts, and ensuring successful adoption of the travel program. The ideal candidate is highly motivated, customer-focused, and skilled at navigating complex environments while partnering across business, procurement, technology, and supplier teams to deliver innovative and effective travel solutions. Role • Own and manage Mastercard’s corporate travel program in China, including air, hotel, ground transportation, and rail. • Enforce travel policy and procedures • Manage relationship with travel management company (Trip.com), airlines, hotels, and other suppliers • Negotiate contracts and preferred supplier agreements to maximize savings and value • Monitor travel spend, analyze data, and report on trends, savings, and compliance • Integrate reporting into the overall travel data (PredictX) • Ensure duty of care and traveler safety, including risk management and emergency response protocols • Partner with business teams to align travel strategy with business goals • Support executives on any travel updates or high-touch service as needed • Stay current and communicate industry trends, technology, and best practices • Manage all customer service issues. All About You The ideal candidate for this position should: • Advanced experience managing corporate travel programs • Strong knowledge of travel management systems, booking tools, and expense platforms • Proven experience negotiating supplier contracts and managing budgets • Excellent analytical, organizational, and problem-solving skills • Strong communication and stakeholder management abilities • Ability to manage multiple priorities in a fast-paced environment Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: • Abide by Mastercard’s security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.