Program Manager

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What This Job Involves The Program Manager serves as the dedicated regional program delivery lead governing capital investments across the Chicago campus, regional offices, and the surrounding Midwest portfolio. Reporting directly to the Americas Regional Lead, this role holds overall operational accountability for driving high-quality construction delivery, rigorous financial controls, proactive risk mitigation, and seamless client stakeholder alignment. This role acts as the central Program Oversight Lead for local capital projects, directing site-based project management support teams, general contractors, A&E design consultants, and trade partners while maintaining close alignment with client Project Executives. The role governs $30M to $80M+ in cumulative annual capital spend across 8 to 12 concurrent projects ranging from $1M to $20M in individual spend. Your Day-to-Day Tasks Will Include Directing day-to-day capital project delivery across Chicago and Midwest locations, ensuring full adherence to JLL RPM playbooks, safety protocols, municipal permitting requirements, and design standards Maintaining strict financial oversight through Monthly Cost Reports, Value of Work Done tracking, depreciation bucket management, and baseline budget variance analysis Conducting rigorous commercial evaluation of Potential Change Orders and contingency drawdowns, verifying scope legitimacy before submitting recommendations to Project Executives Safeguarding the critical schedule window between Contractor Handover and First Day of Business, coordinating AV/IT installation, commissioning, and operational readiness Maintaining live Universal Risk Registers and CRAID logs to proactively flag long-lead procurement bottlenecks, municipal inspection delays, and critical path threats Collaborating with Transaction and Brokerage leads to align capital construction milestones with lease obligations, Landlord consent conditions, and Tenant Improvement Allowance drawdown requirements Enforcing strict vendor closeout compliance, ensuring full financial reconciliation, O&M manual uploads, and punch-list resolution within 90 calendar days of project completion Required Qualifications Bachelor's degree in Construction Management, Civil Engineering, Architecture, or Business Administration 7 to 10+ years of progressive commercial real estate, corporate interiors, and construction project management experience Advanced proficiency in project management tools, MS Project or Primavera P6, financial cost modeling, and contract management Proven track record managing sub-consultants, general contractors, A&E design teams, and trade partners Demonstrated experience governing multi-project capital portfolios with individual project spend ranging from $1M to $20M Strong understanding of change order and contingency review processes, including commercial evaluation and client sign-off workflows Experience enforcing financial closeout discipline, including reconciliation, documentation, and punch-list resolution within defined timelines Preferred Qualifications PMP certification Experience operating within a two-tiered delivery model, balancing central program oversight with site-based execution teams Familiarity with lease administration concepts, including Landlord consent requirements and Tenant Improvement Allowance processes Working knowledge of risk governance tools such as Universal Risk Registers or CRAID logs Exposure to municipal permitting and inspection processes within a regional or metro market context Experience coordinating operational readiness activities, including AV/IT installation and commissioning Familiarity with technical infrastructure and workplace upgrade project types within a corporate real estate portfolio This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Expected compensation for this position: 115,000.00 – 135,000.00 USD per year Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: Remote –Atlanta, GA, Austin, TX, Chicago, IL Job Tags: Budget Development, Budget Estimating, Budget Proposals, Building Condition Survey Project Delivery, Business Acumen, Construction Industry Knowledge, Projects Design If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here . Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified.