Principal Strategic Customer Architect

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Principal, Technical Architect - Data Foundation Mexico City | Hybrid About the role We're looking for a Principal Technical Architect for our Data Foundation practice: the integration, data, and AI backbone that connects our clients' entire technology ecosystem. This role is built for someone who can sit down with a CIO, a CDO, or a VP of Architecture and become the technical point of reference they turn to for decisions that can shape the company's direction. You'll operate across modern enterprise integration and data management platforms, but your real value lies in translating technical complexity into strategic decisions, and in designing data and integration architectures that enable real, enterprise-scale AI use cases. Key Responsibilities Strategic conversation & technical leadership Be the technical point of reference for CIOs, CDOs, and IT leaders, guiding data and AI architecture decisions at the C-level. Design and present target-state architecture visions (data foundation, integration, data governance, AI) aligned to the business, not just the technology. Lead architecture workshops, technical discovery, and "future state" sessions with cross-functional client teams. Hold technical conversations (integration, data, AI, security) and translate them into visual, value-driven narratives architecture diagrams, capability maps, roadmaps, that a CIO or a board can understand and sponsor in minutes. Use diagrams as an executive language : turn complex architectures into simple visuals that connect technology investment to business outcomes. Architecture design Define reference architectures for integration, data management, and data quality, and enable AI on top of trustworthy data. Establish data governance, security, scalability, and observability patterns across the organization. Assess the current state (as-is) and build realistic roadmaps toward the target state (to-be), prioritized by business value. What We're Looking For Experience 8+ years in data architecture, integration, or enterprise platforms, including at least 3-5 years in enterprise architecture or strategic consulting roles. Executive exposure Proven track record leading conversations with CIOs, CDOs, or VPs of IT, not just technical teams. Strong technical foundations Deep understanding of integration (API-led, event-driven), data management (MDM, quality, governance), and AI/ML architecture fundamentals. Business mindset Ability to connect technical decisions to business impact, ROI, and risk. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form . Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.