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Principal, Enterprise Operations

Mastercard

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6,001 open operations roles across 636 companies are on ApplySarthi right now, most of them in Bengaluru (206), Hyderabad (144), Mumbai (126).

What operations roles keep asking for: Supply chain (15%), Excel (14%) — counted across their open postings here.

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Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

Interviews for operations roles keep coming back to Supply chain, Excel. Practise those questions before you sit with Mastercard.

Questions you are likely to be asked

  1. Why do you want to join Mastercard?
  2. What is your experience with Agile? Tell me one thing you learned the hard way.
  3. Tell me about a time you had to coordinate many teams at once.
  4. Which numbers do you track every day, and why those?
  5. Tell me about a process you made faster or cheaper.

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Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Principal, Enterprise Operations Overview In this position, you will responsible for helping deliver and refining the technology strategy, financial planning, establishing delivery plans and overseeing the execution and delivery of program objectives. You will work with a team of technology professionals to build, launch and support operations of a Mobile Payment Gateway platform for several countries in the MEA region. Responsibilities: Responsible for developing and delivering on Product/Solution roadmaps for the portfolio of services within a program Supervising and coaching teams responsible for the Software Development of a portfolio of shared business services that are used across multiple products and domains. Works closely with business owners and other technology teams to define the roadmap for owned services and drive execution. Helps identify, coach and groom top talent and pro-actively develops employees as organizational resources and the respective function's compliance to goal setting and performance appraisal process. Provide strategic thinking and leadership related to a wide range of applications and systems, or software-development methodologies. Set the vision for an environment of ingenuity and creativity and acts as a role model for others in challenging the status quo to encourage innovation. Drive change across processes, practices and technology within the organization by building a high caliber team that can deliver effectively and be a role model for the rest of the organization. Help deliver, refine and communicate the vision of the next generation architecture to the rest of the organization All About You Product management experience, defining and communicating the vision, strategy, roadmaps and milestones for a portfolio of services. Technology delivery experience with successful track record and demonstrated thought-leadership and cross-functional influence and partnership within an agile development environment. Recent hands-on experience with current technologies and thorough understanding of development methodologies and standards. Bachelor/Master’s Degree in Computer Science or equivalent work experience with exposure to Technology Systems Delivery. Experienced in leading and delivering large projects from concept to implementation including selecting talent and planning/allocating resources across multiple geographies and functions. Comfortable with working in a fast paced environment, with some ambiguity and evolving products, services, and approaches as necessary. Experience working in startups would be a plus. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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Listed on workday · posted 2026-09-18. ApplySarthi collects openings and links to application pages; the role is advertised by Mastercard, not by us.