Manager, US Market Research

Career Category Sales & Marketing Operations Job Description Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Manager, US Market Research Flexible Commuter role to Deerfield, IL site. You will work on-site a minimum of 2 days a week. Relocation is not offered for this role. Live What you will do Let’s do this. Let’s change the world. The Commercial Insights Manager will be responsible for delivering HCP and patient primary market research and insights for UPLIZNA IgG4-RD, as well as serving as PMR business partner for BKEMV. The individual in this role will provide deep market understanding and actionable outputs, assisting the PMR Assoc. Director of UPLIZNA in integrating insights across the franchise. The successful candidate is an excellent business partner and will guide others through complex processes in day-to-day execution of primary market research, as well as developing the long-term insight generation plan to support marketing and sales teams. Acting as an internal consultant to those teams, the communication and interpersonal skills of this person will set them apart from others and blend seamlessly with their technical ability to execute primary market research, both qualitative and quantitative. They will find the “So What” in the data and that responsibility will be important. Key Responsibilities: Execute primary market research projects, understanding the needs of the research sponsors and contributing to building the insight generation plan required to meet those needs Support key annual activities including Executive Reviews, Brand Planning, Budgeting and business case support by providing objective insights Work to translate primary market research findings into actionable insights and be able to influence IgG4-RD’s decision making accordingly Communicate effectively and maintain relationships with internal cross-functional partners and external vendors to prioritize business needs and enable effective insights generation Improve team capabilities by researching and implementing new research tools (e.g. AI-based platforms), internal and external processes and methodologies, etc. Win What we expect of you We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a market research professional with an analytical and data driven mindset. Basic Qualifications Doctorate degree; OR Master’s degree and 2 years of market research experience; OR Bachelor’s degree and 4 years of market research experience; OR Associtate´s degree and 8 years of market research experience; OR High School diploma/GED and 10 years of market research experience Preferred Qualifications Experience within the pharmaceutical industry, consulting, and/or data analytics Expertise in the area of pharma primary market research techniques Analytical skills and the ability to take complex information sets and translate them to actionable outcomes Experience with advanced qualitative and quantitative research methodologies, including segmentation, longitudinal tracking, and patient journey research Strong business acumen and intellectual curiosity, with the ability to proactively identify knowledge gaps and translate business challenges into research objectives Excellent oral, written and presentation skills with ability to explain complex concepts and controversial findings clearly to a variety of audiences, including senior management Ability to think strategically to support key business decisions Ability to work collaboratively in team-based environment across different functional groups Proven project management skills and experience in prioritizing multiple responsibilities, tasks and projects, whilst simultaneously meeting multiple partner needs Proficiency in leveraging AI-enabled tools, including generative AI, to improve research efficiency, information synthesis, and business productivity, while applying critical thinking to evaluate output quality and accuracy Thrive What you can expect from us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications. In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include: A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan Stock-based long-term incentives Award-winning time-off plans and bi-annual company-wide shutdowns Flexible work models, including remote and hybrid work arrangements, where possible Apply now for a career that defies imagination careers.amgen.com In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position. Sponsorship for this role is not guaranteed. As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. . Salary Range 124,295.50USD -168,164.50 USD