Manager, Specialist Sales, SME

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Specialist Sales, SME Manager, Specialist Sales, SME Location: Ho Chi Minh City, Vietnam Reports to: Director, Specialist Sales, SME Team: Commercial and New Payment Flows About Mastercard Mastercard is a global technology company in the payments sector. We power payments and provide products and services for individuals and industries all around the world. Our people, technology, data, and brand provide the capabilities that drive our success. We believe in connecting people to priceless possibilities. Overview The Small and Medium Enterprise (SME) segment team drives profitable and sustainable growth by: • Identifying SME customer needs, market trends and emerging payment opportunities. • Developing business with financial institutions and relevant ecosystem partners. • Bringing commercial cards and other relevant SME payment solutions to market. The role focuses primarily on commercial debit, credit and virtual card solutions, complemented by other relevant SME payment capabilities. Working closely with customers, partners, Account Management and regional teams, the Manager will develop opportunities and accelerate portfolio growth. Role The Manager will be accountable for profitable and sustainable growth of Mastercard’s SME business in Vietnam, with direct responsibility for commercial card sales and portfolio performance. The role owns agreed annual targets for new wins, payment volume, revenue and other defined business outcomes through the following activities: • Sales and Business Development: Build, qualify and manage a strong pipeline of SME opportunities, with commercial cards as the primary focus and other relevant SME payment solutions where appropriate. • Consultative Selling and Customer Engagement: Build trusted relationships with financial institutions and ecosystem partners, uncover priority needs, and translate Mastercard capabilities into compelling propositions and business cases. • Commercialization and Portfolio Growth: Partner with Account Management and cross-functional teams to advance opportunities from origination through launch and drive activation, usage, payment volume and revenue growth. • Market and Regional Collaboration: Maintain accurate forecasts, provide market insights and collaborate effectively with regional and global teams. All About You • Relevant experience in B2B sales, business development or solution commercialization, ideally within payments, commercial cards, SME banking, transaction banking, fintech or related financial services. • A proven track record of owning sales targets, building qualified pipelines and converting complex opportunities into commercial results. • Strong consultative selling, commercial and analytical skills, with the ability to develop compelling customer propositions and business cases. • Excellent communication, presentation and stakeholder management skills, with the ability to influence and deliver in a matrixed organization. • A proactive, structured and result-oriented approach, with the ability to thrive in a fast-paced environment. • A bachelor’s degree or equivalent practical experience, with fluency in English and Vietnamese. • Willingness to travel across the region as required. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.