Manager, Services Business Development – Financial Services (Consulting Focus)

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Services Business Development – Financial Services (Consulting Focus) Services is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, business experimentation, and data-driven information and risk management services. As a member of the Services Business Development team, you will be on the frontlines, driving demand for Mastercard’s Services in close partnership with solution experts. As a Business Development Manager, you will lead growth across banking and financial services clients in Poland by shaping value-based opportunities that enhance customer experience, improve operational effectiveness, and support digital transformation—contributing to the long-term growth of Mastercard Services. Role • Drive Services growth in Poland by identifying, shaping, and converting new business opportunities through a value-based, consultative approach • Build trusted relationships with new and existing clients, engaging confidently with mid to senior level stakeholders • Structure and articulate client challenges through clear, insight-led problem statements grounded in market, organizational, and cultural context • Design tailored client propositions by leveraging Mastercard’s full Services portfolio to translate insight into actionable solutions • Lead client conversations and proposals end to end, owning value-oriented proposals and commercial discussions • Partner closely with local leadership, including the Country Manager, Division Lead, Account Management, Product and Marketing, to align priorities and go to market strategy • Mobilize and coordinate internal and external stakeholders to ensure momentum, sponsorship, and delivery success • Contribute to thought leadership and intellectual capital by capturing client insights and best practices • Support team development through active participation in recruiting, onboarding, coaching, and knowledge sharing All About You • Extensive experience in Strategy Consulting within Financial Services or experience in Sales & Business Development in the Financial Services sector (payments experience is an advantage) • Strong understanding of the Polish banking landscape, with experience engaging senior client stakeholders; exposure to payments is a plus • Proven ability to drive revenue growth and build lasting partnerships by developing and articulating clear value propositions • Ability to combine structured problem solving with commercial acumen and a strong client orientation • Confident communicator with excellent Polish and English, comfortable operating at executive level - additional languages skills (such as German, French, Italian) desirable • Strong analytical skills with the ability to synthesize complex information into clear, compelling narratives • Proven ability to work collaboratively while also owning priorities independently in a fast-paced environment • Experience managing multiple initiatives in parallel, prioritizing based on impact and business context • Undergraduate degree required; Master’s, MBA or other relevant postgraduate qualification preferred #servicesbd Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.