Manager, Product Management

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Management Overview Mastercard is seeking a strategic and innovative product leader to help shape the future of payments. This role will shape Mastercard’s acceptance strategy, identify and advance emerging payment innovations, expand acceptance capabilities and endpoints, and develop industry-leading best practices that help merchants and ecosystem partners deploy and scale new payment experiences. The successful candidate will combine strong product management skills, payments expertise, strategic thinking, and ecosystem engagement to help Mastercard accelerate the next generation of acceptance solutions across physical commerce. In this role, you will turn market signals, ecosystem needs, and emerging technologies into strategies, pilots, and scalable acceptance capabilities that guide Mastercard’s product, investment, and partnership priorities. Key Responsibilities Acceptance Strategy & Expansion • Analyze acceptance coverage, ecosystem capabilities, merchant needs, technology trends, and market barriers to identify opportunities and define strategy for acceptance expansion and innovation. • Identify and prioritize emerging or underpenetrated verticals where new acceptance technologies, operating models, or ecosystem partnerships can remove barriers to payment acceptance. • Establish metrics and reporting frameworks that measure acceptance coverage, enabled endpoints, deployment readiness, partner adoption, and scalability of new acceptance models. Acceptance Best Practices & Thought Leadership • Create and maintain an acceptance best-practices framework covering acceptance architecture, merchant and partner enablement, integration and deployment patterns, POS and software-based acceptance models, and emerging payment technologies, in coordination with risk, security, and customer-experience subject-matter experts. • Develop repeatable playbooks, decision frameworks, implementation guidance, and reference models that help internal teams and partners evaluate and deploy acceptance solutions. • Serve as a trusted advisor to internal teams, partners, and customers on acceptance strategy and implementation decisions. • Develop external perspectives and strategic points of view that strengthen Mastercard’s position as a leader in next-generation acceptance. Ecosystem & Partner Engagement • Partner with customer-facing teams and ecosystem stakeholders to identify acceptance barriers, unmet needs, emerging capabilities, and opportunities for innovation. • Identify ecosystem capability and distribution gaps, and define partnership strategies that accelerate the development and scaling of new acceptance models. • Translate merchant, partner, and ecosystem insights into acceptance strategy, innovation priorities, and product roadmap recommendations. • Represent Mastercard at industry events, customer engagements, workshops, and strategic partner discussions. Product Leadership • Lead strategic acceptance and innovation initiatives from opportunity assessment through recommendation, validation, roadmap definition, and transition to execution or commercialization teams. • Develop executive-ready presentations, business cases, strategic perspectives, and recommendations for leadership. • Partner across regional and global teams to align strategy and execution. • Apply clear prioritization criteria and data-driven decision making to evaluate strategic fit, customer value, feasibility, scalability, economics, and acceptance impact. All About You • Product management experience with card acceptance – merchant, acquire, PSPs • Strong understanding of the acceptance ecosystem and architecture, including merchants, acquirers, payment facilitators, gateways, processors, ISVs, POS platforms, commerce platforms, and payment networks. • Experience evaluating emerging payment technologies, commerce models, and their implications for acceptance strategy and product development. • Experience developing or launching new acceptance solutions, pilots, proofs of concept, or ecosystem-enabled payment capabilities. • Demonstrated ability to move ambiguous opportunities from market insight through validation, strategic recommendation, and roadmap development. • Strong analytical, problem-solving, and business case development skills. • Excellent communication and executive presentation abilities. • Strategic thinker who connects the dots and simplifies complex ideas. • Ability to simplify complex industry topics into actionable recommendations. • Track record of translating emerging trends and technologies into actionable product strategies, validated concepts, or scalable solutions. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program. This posting reflects one or more current openings on our team. Pay Ranges Toronto, Canada: $121,000 - $169,000 CAD