Manager - General Accounting (IC)

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Context & Purpose: JLL Business Services (JBS) operates in a matrixed global environment supporting multiple clusters across AMER, APAC & EMEA regions. Employees are expected to combine operational excellence during close cycles with strong analytical capabilities, stakeholder partnership, process governance, automation adoption and continuous improvement. The organization values ownership, transparency, collaboration, controllership mindset, problem solving and leadership at all levels. Duties and Responsibilities: The focus of the role will be upon - Completes assigned close tasks to the close calendar and checklist; confirms task completion in the tracker; flags risks to deadlines to the reviewer before the due date; supports cut-off and accrual data collection. Fully accountable to the GL month end close (MEC) including Balance Sheet reconciliation preparation Act as a strategic bridge between Business and executive leadership. Align departmental priorities with company-wide growth targets, analyze performance data, and advise leaders on operational improvements. What the job involves: P3 is the core ownership level of the R2R role framework, sitting between the P1 &P2 roles, with independent ownership of close activities and balance sheet accounts. This document defines the P3 Senior Manager/Manager General Ledger role within the R2R function, which delivers Month-End Close (MEC), Reconciliations, Financial Reporting, Governance and Continuous Improvement for global accounting operations. P3 is the senior individual-contributor level in the R2R role framework, sitting between the P2 Senior Analyst and M1 Team Manager roles and combining deep process expertise with leadership of improvements and escalations. The role section contains an Executive Summary, a Detailed JD, a Critical Skills Matrix, a Key Competencies Matrix, Interview Focus Areas, and a Career Path. Detailed job responsibilities are mentioned in below table: Key Responsibilities: Area Responsibilities at this level Month-End Close (MEC) Leads complex close activities and tower-level close planning across entities and regions; manages critical-path dependencies and cut-off risk; runs close war-room calls where needed; leads post-close reviews and drives root-cause corrections into the next cycle. Journal Entry Management Prepares and reviews complex, high-value and judgemental journals (provisions, consolidation adjustments, non-routine and manual entries); sets journal quality standards; analyses journal patterns to spot risk and automation opportunities. Balance Sheet Reconciliations Owns reconciliation standards for the tower; reviews and approves high-risk reconciliations; resolves long-standing and complex reconciling items; configures and improves Account Reconciliations Cloud Services (ARCS) rules, formats and workflows. Open Item Management Leads aged and complex open item clearance programmes; sets aging governance and thresholds with controllers; resolves root causes with upstream process owners; reports aging and risk trends to leadership. Financial Reporting Reviews and signs off tower-level management and statutory reporting inputs; ensures consistency with group policy; supports technical disclosures, group reporting and consolidation queries; leads reporting process improvements. Variance Analysis Leads analysis of complex or material variances, trend and flux commentary; challenges the business explanation and the quality of analysis from the team; advises controllers on implications and actions. Governance & Controls Acts as control SME: interprets policy, maintains and improves control design for the tower, supports control testing and self-assessment, and ensures SOX or equivalent compliance; recommends remediation and tracks closure. Audit Support Leads audit preparation and responses for the tower; engages directly with internal and external auditors on complex queries; manages findings remediation and prevents recurrence. Stakeholder Management Handles escalations from controllers, business partners and regional finance leaders; builds trusted relationships across all clusters of JLL regions; negotiates timelines, scope and priorities. Continuous Improvement Identifies and leads process improvement projects using Lean or Six Sigma methods; standardises best practice across regions; defines and tracks benefits; maintains process documentation and the knowledge base. Digital & Automation Adoption Defines automation requirements and business cases; partners with the automation and technology teams on RPA, Account Reconciliations Cloud Services (ARCS), ERP workflow and Power BI solutions; leads testing, adoption and benefit realisation. Required Technical Skills: Skill Expected capability General Accounting Deep command across the full accounting cycle; handles complex, judgemental and non-routine transactions; mentors others on technical treatment. IFRS / US GAAP Strong technical knowledge of the standards that affect the tower, including GAAP differences and group policy; research, concludes and documents positions. MEC Management Designs and leads close plans across multiple entities; optimises the close calendar and critical path; manages risk and recovery. Balance Sheet Reconciliations Expert in reconciliation policy, risk assessment and aging governance; resolves complex, multi-source and cross-entity reconciling items. Financial Reporting Advanced knowledge of management, statutory and group reporting; reviews for accuracy, disclosure and policy compliance. Variance Analysis Delivers insight-led flux, trend and driver analysis on material items; builds analytical frameworks that the team reuses. Journal Review Expert reviewer of complex and manual journals; defines review criteria and identifies unusual or high-risk patterns. Internal Controls Strong command of control design, operating effectiveness, SoD and testing; contributes to control framework design and remediation. Account Reconciliations Cloud Services (ARCS) Advanced across reconciliation, matching, journal and task modules; configures rules and formats and trains users; works with the product owner on enhancements. SAP / Oracle / ERP Systems Advanced understanding of ERP configuration, data structures and reporting for the tower; resolves system-driven accounting issues with IT and finance systems teams. Excel (Advanced) Builds robust models, Power Query solutions and automated workbooks; reviews others' models for integrity. Power BI Builds and maintains dashboards and data models for tower KPIs, aging and exceptions; uses DAX and data transformation at a working level. Data Analytics Applies analytics to detect anomalies, predict close risk and identify automation candidates; works with data teams on data quality and lineage. Behavioural Competency: Competency Observable expectation Analytical Thinking Structures complex and ambiguous problems, tests hypotheses and reaches defensible conclusions from incomplete data. Problem Solving Resolves complex, recurring and cross-functional issues at root cause; designs sustainable solutions. Business Acumen Connects accounting outcomes to business drivers, risk and regional context; advises stakeholders on implications. Customer Orientation Understands controller and business need deeply; designs services around them and measures satisfaction. Accountability Accountable for tower outcomes, quality and risk; holds self and others to standard and acts decisively on issues. Decision Making Makes timely, well-reasoned judgement calls on complex matters; escalates strategic issues with a recommendation. Continuous Improvement Mindset Embeds a culture of standardisation, simplification and automation; measures and publicises benefits. Communication Skills: Competency Observable expectation Executive communication Summarises complex issues, risks and recommendations concisely for controllers and R2R leadership. Presentation skills Presents analysis, project updates and training sessions with confidence to regional audiences. Storytelling with financial data Turns analysis into a clear narrative with an insight, an implication and a recommended action; uses visuals effectively. Ability to challenge constructively Challenges policy exceptions, weak support and unrealistic requests with evidence; holds a position respectfully under pressure. Global stakeholder engagement Engages stakeholders across JLL with cultural sensitivity; manages across time zones and builds credibility remotely. Leadership Competencies: Competency Observable expectation Influencing Skills Influences controllers, process owners and technology teams without direct authority; builds a persuasive case with data. Ownership Mindset Owns the tower's performance, risk and reputation; anticipates problems and acts before they escalate. Coaching Ability Coaches P1 and P2 colleagues on technical depth and judgement; provides structured feedback and development plans input. Stakeholder Management Manages regional stakeholders and escalations; negotiates priorities and aligns expectations. Cross-functional Collaboration Partners with AP, AR, Treasury, Tax, FP&A, IT and automation teams to resolve end-to-end process issues. Change Leadership Leads adoption of new processes and tools within the tower; manages resistance and communicates benefits. Talent Development Builds SME depth within the tower; designs training and knowledge transfer; identifies and nurtures high potential. Strategic Thinking Links tower improvements to R2R strategy and controllership objectives; contributes to the roadmap. To apply you need: Item Requirement Education Bachelor’s degree in accounting or finance; master’s degree or MBA is an advantage. Certifications CA, CPA, ACCA or CMA strongly preferred; Lean Six Sigma Green or Black Belt, Account Reconciliations Cloud Services (ARCS) certification or Power BI certification are an advantage. Years of experience 10 years of accounting experience, including at least 3 years in R2R, with demonstrated SME ownership of a process area and experience leading improvements. Systems exposure Advanced knowledge of SAP or Oracle, Account Reconciliations Cloud Services (ARCS), advanced Excel and Power BI; exposure to automation tools (RPA, workflow) preferred. Process exposure Led or substantially contributed to complex closes, audits and at least one transformation or automation project. Location: On-site –Hyderabad, TS Scheduled Weekly Hours: 40 Job Tags: JBS If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. 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