Logistics & Customs Operations Specialist

Location: Bac Ninh, Bắc Ninh, Vietnam Job ID: R0140747 Date Posted: 2026-08-17 Company Name: HITACHI ENERGY VIETNAM COMPANY LIMITED Profession (Job Category): Customer Service & Contact Center Operations Job Schedule: Full time Remote: No Job Description: The opportunity: The Logistics & Customs Operations Specialist manages end-to-end transportation and customs activities for import and export shipments, ensuring timely delivery, regulatory compliance, and cost efficiency. The role coordinates with logistics service providers, customs brokers, and internal stakeholders to manage transportation, customs clearance, freight payments, issue resolution, and claims handling. How you’ll make an impact: - You will plan, coordinate, and monitor inbound and outbound transportation activities to ensure timely deliveries. - You will manage freight quotations, transportation costs, invoice verification, and carrier payments. - You will review shipping documents and coordinate with carriers to resolve transportation issues. - You will manage import and export customs clearance processes and ensure regulatory compliance. - You will prepare, verify, and maintain customs declarations and supporting documentation. - You will coordinate with customs brokers and logistics service providers to ensure smooth operations. - You will monitor supplier performance, manage logistics-related NCRs, and drive continuous improvement actions. - You will handle transportation and customs claims, resolve operational issues, and prepare KPI and logistics reports. - Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business - Temp contract ( 9-month or 12-month contract) Your Background: - You hold a bachelor's degree in Logistics, Supply Chain, Operations Management, or related fields. - 2 - 3 years of experience in Logistics, Supply Chain, and Customs Operations in Vietnam. - Strong knowledge of transportation, import/export, and customs regulations. - Good network and experience working with logistics and transportation service providers. - Experience with SAP GTS Customs Management and SAP S/4HANA is an advantage. - Good command of spoken and written English. Accessibility and reasonable accommodation Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Use of Al and automated tools in recruitment As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice. Background Screening and Security Checks As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.