IT Workplace Engineer

Job Description & Summary The IT Workplace Engineer manages PwC endpoints in line with global endpoint management policies. This role is responsible for endpoint-related services and support for all IT end-users across multiple platforms, ensuring a reliable, compliant, and efficient endpoint environment. Job Duties: Operate, maintain, and improve the IT endpoint fleet Provide second-level support to end-users Train first-level support teams and create knowledge base articles Develop solutions that optimize endpoint management and support compliance Perform hygiene tasks to maintain a lean and well-managed endpoint environment Skills: Experience managing MDM solutions Knowledge of Microsoft 365 Fundamentals (MS-900) and Microsoft Entra Directory / Azure Active Directory Familiarity with Active Directory and Group Policy Objects Proficiency in PowerShell Team- and customer-oriented mindset, with the ability to work independently Familiarity with ITIL change management best practices is an advantage Qualifications: Education: A relevant degree, such as a Bachelor’s or Master’s degree in Computer Science or Information Technology, is an advantage Experience: Two years of experience in a related endpoint management role within a corporate environment Language: Fluent written and spoken English #LI-BS1 #LI-Hybrid