IT Analyst (SAP GTS) - Returnship

Career Area: Students and Graduates Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. SAP GTS Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Summary The role will focus on SAP Global Trade Services (GTS) maintenance, support, and process optimization, ensuring compliance with global trade regulations and seamless integration with SAP ECC, CRM, FI, and other enterprise applications to support business objectives. What You Will Do Required Business/Personnel Skills: Provide solution performance analysis/tuning and work across business and technology teams to ensure alignment between business solution requirements and system architecture. Analyze user requests and software requirements for feasibility, design, and potential impact while considering time and cost constraints. Troubleshoot issues and implement system changes as needed to resolve business and system challenges. Support integration and optimization of SAP GTS processes across business functions and SAP applications. Respond to demanding target dates and support critical business initiatives. What You Have Required Technical Skills & Experience : 3 to 5 years of SAP GTS implementation or maintenance/support experience. Functional expertise in SAP GTS, including trade compliance, customs, and global trade processes. Knowledge of SAP GTS technical/ABAP concepts and integration with other SAP modules such as ECC, CRM, and FI. Demonstrated understanding of inbound, outbound, and internal business processes within SAP environments. Strong analytical, problem-solving, communication, and stakeholder management skills. Ability to work independently while collaborating effectively with cross-functional teams. Quick learner with the ability to adapt to changing business and technology requirements. Desired Skills Knowledge of SAP GTS Techno-Functional / ABAP development, including coding, testing, and debugging. Additional Information Ability to work outside of first shift, including evenings, nights, weekends, holidays, extended hours, and on-call rotations. Strong verbal and written English communication, customer service, and interpersonal skills. Ability to prepare and maintain documentation for new or complex issues, processes, and solutions. Support a global business environment and collaborate with geographically dispersed teams. Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of India which can be found through our employment website at www.caterpillar.com/careers . Final Details: Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status. If you are interested in joining our team, please apply using an English version of your CV. We look forward to meeting you! This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. About Caterpillar Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. Posting Dates: November 13, 2026 - November 20, 2026 Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply Not ready to apply? Join our Talent Community .