Inland Associate -Documentation

APM Terminals Position Title: Inland Associate -Documentation Working Location: Maersk CFS, Ground Floor No 78, Anuppam pattu village, Minjur, Ponneri Taluka, Thiruvalluvar dist, Chennai- 601203 India Job Description: Inland Associate CFS Import documentation: Responsible for CFS -import documentation & billing. Follow up on CFS documentation process & compliance in line with SOP. Ensure to collect appropriate documents from customers viz BL/BOE/OOC/DO etc. during gate IN & OUT of cargo/container from CFS. Uploading IAL in system/work order/gate-out pass generation & billing. Endorsing container/cargo availability status in CFS to customs after thorough check in system. Accountable for documenting customs detained cargo/container and submitting report to customs as and when required. Billing to customers using CFS tariff and contract rate. Ensure timely billing to customers with error free service. Ensure on payment collection with cashier on invoicing for cash customer. Interacting with shipping lines in case of the contingency regarding DO/BL. Reconciliation with empty container post de-stuffing on daily basis. Ensure to validate manual billing & receipt of payment while issuing manual gate out pass. Invoice follow up with vendor and process it for on time payment. Responsible for preparing and sending timely MIS/ periodic reports to the respective stake holders. Working in co-ordination with customs officials, customer service & cashier team on day-to-day activities. Interaction with control tower team in case of contingency on laden container arrival & empty container evacuation. Ability to understand customers (CHA-Importer-consignee) needs and helping them out in pleasant manner. Support customer service in customer query resolution. Timely responding to e-mail queries to the customers, related to documentation/invoicing. Pre-planning and communicating internal team on special request from customer. Understanding characteristics of hazardous cargo and HSSE compliance. What we are looking for: Basic knowledge in CFS related activities-Export/import/bonding/warehousing. Fundamental knowledge in systems. Analytical skills Problem solving Multitasking ability Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .