Field Service Engineer II

Location: Mount Pleasant, Pennsylvania, United States of America Job ID: R0151192 Date Posted: 2026-11-06 Company Name: HITACHI ENERGY USA INC Profession (Job Category): Engineering & Science Job Schedule: Full time Remote: Yes Job Description: The Opportunity Ready to take your technical expertise on the road and make a direct impact for customers? Join Hitachi Energy as a Field Service Engineer and become a trusted technical partner delivering world-class service and support for advanced industrial equipment and systems. In this role, you'll work hands-on with complex technologies, solving challenging technical issues, performing installations and maintenance, and helping customers maximize equipment performance and reliability. Every day brings new opportunities to collaborate with customers, apply innovative problem-solving skills, and contribute to critical operations across a variety of industrial environments. You'll be part of a collaborative team that values safety, continuous learning, and technical excellence. Whether you're troubleshooting sophisticated equipment, delivering customer training, or mentoring developing engineers, your expertise will play a key role in driving customer success. If you enjoy working independently, building strong customer relationships, and tackling complex technical challenges in the field, this is an opportunity to grow your career while making a meaningful impact. How You'll Make an Impact Perform installation, commissioning, preventive maintenance, and repair activities on industrial equipment and systems. Diagnose and resolve complex mechanical, electrical, hydraulic, pneumatic, and software-related issues. Provide expert technical support and guidance to customers at their facilities. Deliver training on equipment operation, maintenance practices, and system optimization. Collaborate with engineering, sales, and support teams to improve products and customer outcomes. Maintain accurate service documentation, repair records, and spare parts inventory. Communicate service updates, recommendations, and technical findings clearly and professionally. Mentor and support less experienced field service team members while promoting technical excellence. Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. Your Background Bachelor's degree in Electrical Engineering, Mechanical Engineering, Industrial Technology, or a related technical field; equivalent practical experience will also be considered. Minimum 3-5 years of experience supporting, maintaining, or repairing complex industrial equipment. Strong knowledge of electrical, mechanical, hydraulic, and pneumatic systems. Ability to read and interpret technical schematics, blueprints, and wiring diagrams. Proven troubleshooting and diagnostic skills with the ability to solve complex technical challenges independently. Valid driver's license and willingness to travel extensively, including occasional overnight stays. What We Offer Comprehensive Health Coverage – Medical, dental, vision, and prescription plans Retirement Savings – 401(k) with company match and additional contributions Paid Time Off – Flexible PTO, paid holidays Professional Growth – Tuition reimbursement and continuous learning programs Family Support – Parental leave, adoption assistance, and fertility benefits More About Us At Hitachi Energy, we are advancing a sustainable energy future for all. Join a global team that values innovation, collaboration, diversity, and continuous improvement. We invest in our people through career development opportunities, technical training, mentorship, and pathways for long-term growth across our global organization. You'll have the opportunity to work on meaningful technologies that support critical infrastructure and help shape the future of energy. Background Screening and Security Checks As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles, particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions, additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks. Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities Equal Employment Opportunity Hitachi is an Equal Employment Opportunity (EEO) employer. We welcome applications from all qualified individuals, including females, minorities, protected veterans, and individuals with disabilities. Accessibility and reasonable accommodation Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This accommodation channel is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Use of Al and automated tools in recruitment As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.