Director, HR Transformation

Position Summary Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us. Role and Responsibilities The Director, HR Transformation leads one integrated function that brings together HR systems, workforce data and AI transformation for the NA SSC. The role turns SSC work into scalable, automated and data-driven services. It runs Workday (GHRP) and UKG as reliable platforms, ensures trusted and secure HR data, and leads the adoption of AI across HR services. The Director partners closely with subsidiary HR leaders, Samsung HQ in Korea, and SSC peer teams in Planning, HR Operations and Payroll. Transformation Strategy Define and execute the HR transformation roadmap for HR systems, data and AI, aligned with SSC, subsidiary and HQ priorities. Identify and lead process automation opportunities across SSC services. Partner with the Planning team on project prioritization, KPIs and transformation progress reporting. HR Systems (HRIS) Own the Workday (GHRP) and UKG platforms for North America: configuration, integrations, upgrades and release management. Support cyclical talent processes in Workday, such as goal setting, performance, succession, 9-box, advanced compensation and calibration, in partnership with subsidiary Talent Partners. Create a clear HRIS service model and catalog for subsidiaries. Serve as the North America systems liaison to Samsung HQ. Data Management Own HR data integrity, security role governance and audit readiness (e.g., ICFR, security role and HR capability audits) across subsidiaries. Lead HR reporting, dashboards and self-service tools, with a target of 80% self-service for standard data requests. Deliver workforce insights that inform HR and business decisions, and ensure follow-through to action. AX (AI) Transformation Lead the AX roadmap: identify, prioritize and deliver AI use cases across all SSC teams. Drive delivery of AI solutions, such as the HR AI agent and self-service, with the HRIS and AX teams. Lead AI literacy, change management and adoption across the SSC. Establish AI governance in line with Samsung HQ policy, and track the value delivered. Leadership & Partnership Lead, coach and develop a multi-disciplinary team; build clear roles and a culture of service and accountability. Partner with subsidiary HR leaders, Talent Partners, Planning, HR Operations, Payroll, Legal, IT and HQ. Skills and Qualifications Bachelor's degree in Human Resources, Information Systems, Business, Data Analytics or a related field. 12+ years of experience in HR technology, HR data or HR transformation, including 5+ years leading managers or multi-function teams. Deep hands-on knowledge of Workday HCM, including security, business processes, EIB, reporting and integrations. Proven record of leading HR transformation, automation or AI programs from strategy to adoption. Experience in a shared services or multi-entity environment. Excellent executive communication and stakeholder management skills. Preferred Hands-on experience designing and leading process automation (e.g., RPA, workflow automation, Workday business process optimization). Proven experience leading cross-functional projects end to end, from scoping and planning through delivery and adoption. Master's degree (MBA, MS in Analytics or similar). Experience with UKG, BI tools (e.g., Power BI, Tableau), and Python or SQL. Experience delivering generative AI or conversational AI solutions in HR. PMP, Prosci or similar certification. Experience working with a global headquarters. #LI-JD1 Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/ Benefits @ Samsung - https://yoursamsungbenefits.com/home/ Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance. * Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here . At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities. * Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.