Customer Training Coordinator – HVDC

Location: Chennai, Tamil Nadu, India Job ID: R0146293 Date Posted: 2026-10-01 Company Name: HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED Profession (Job Category): Communications & Corporate Affairs Job Schedule: Full time Remote: No Job Description: The Opportunity: Hitachi, Ltd. is seeking a Customer Training Coordinator for our High Voltage Direct Current (HVDC) division. This role is responsible for the effective planning, organization, and delivery of technical training programs to our HVDC customers, ensuring they are proficient in the operation and maintenance of Hitachi HVDC systems. How you’ll make an impact: * Collaborate with HVDC engineering, project management, and sales teams to identify customer training needs and develop comprehensive training plans. * Design, develop, and update training materials, including presentations, manuals, exercises, and assessments, tailored to specific HVDC technologies and customer requirements. * Schedule and coordinate all aspects of training delivery, including instructor availability, classroom/lab setup (virtual and in-person), equipment requirements, and logistical arrangements for participants. * Deliver engaging and effective technical training sessions to diverse customer audiences, ranging from operators and technicians to engineers, ensuring a high level of comprehension and practical skill development. * Provide hands-on instruction and practical exercises related to HVDC system operation, maintenance, troubleshooting, and safety procedures. * Evaluate training effectiveness through feedback mechanisms, assessments, and follow-up activities, and implement improvements as necessary. * Maintain accurate records of training activities, participant attendance, and certifications. * Stay current with advancements in HVDC technology and incorporate relevant updates into training programs & Act as a primary point of contact for customer inquiries regarding HVDC training & Travel internationally as required to deliver on-site training at customer locations. Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your background: * Bachelor's degree in Electrical Engineering, Power Systems Engineering, or a related technical field. * Minimum of 3-5 years of experience in a technical training role, preferably within the power generation, transmission, or industrial automation sectors. * Strong understanding of High Voltage Direct Current (HVDC) systems, including converters, control systems, protection, and operational principles. * Proven experience in developing and delivering technical training content to adult learners. * Excellent presentation, communication, and interpersonal skills with the ability to explain complex technical concepts clearly and concisely. * Proficiency in creating engaging training materials using various software tools (e.g., PowerPoint, e-learning platforms). * Strong organizational skills and attention to detail. * Ability to work independently and as part of a global team. * Fluency in English is required; proficiency in other languages is a plus. * Willingness and ability to travel domestically and internationally up to 30-40% of the time. Accessibility and reasonable accommodation Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Use of Al and automated tools in recruitment As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice. Background Screening and Security Checks As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.