Customer Enablement Manager, AI Solutions Group

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. The AI Solutions Group is helping shape the future of memory for AI and accelerated computing. We work across product, engineering, quality, and business teams to bring Micron HBM solutions to market and help customers deploy them successfully. As a Customer Enablement Manager, you will lead HBM technical enablement for key AI and accelerated-computing customers. You will connect customer system needs and development plans with Micron’s product strategy and execution. You will also use AI, analytics, and automation to uncover insights, improve decision-making, and scale customer enablement across the organization. Responsibilities: Lead HBM enablement for strategic AI customers, aligning system requirements, qualification plans, development milestones, risks, and product readiness Partner with customers and cross-functional teams to drive product introduction, validation, qualification, and high-volume production Translate customer needs and emerging AI infrastructure trends into HBM product, roadmap, enablement, and business priorities Turn insights across customer engagements into recommendations that improve products, processes, business cases, and customer outcomes Use AI, analytics, automation, and dashboards to streamline workflows, identify trends and risks, improve knowledge sharing, and provide leadership visibility Minimum Qualifications: Master’s degree in engineering or a related technical discipline 8+ years of experience in semiconductor, memory, systems, or a related technology industry Experience in product management, product planning, technical customer management, or customer enablement Experience leading cross-functional technical programs across engineering disciplines and communicating complex topics to customers and executives Strong written and verbal English communication skills and ability to travel domestically and internationally Preferred Qualifications: Experience with DRAM, HBM, semiconductor manufacturing, advanced packaging, or AI hardware systems Experience applying AI, automation, or data analytics to engineering, product, or customer-facing workflows Experience turning complex technical and customer data into structured insights and executive recommendations Experience with automated reporting, dashboards, workflow automation, knowledge management, or decision-support tools The US base salary range that Micron Technology estimates it could pay for this full-time position is: $129,000.00 - $337,000.00 a year Additional compensation may include benefits, bonuses and equity. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target base pay for new hire salaries of the position across all US locations. Within the range, individual pay is determined by work location and additional job-related factors, including knowledge, skills, experience, tenure and relevant education or training. The pay scale is subject to change depending on business needs. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on micron.com/careers/benefits . Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. To learn about your right to work click here. To learn more about Micron, please visit micron.com/careers US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron’s People Organization at hrsupport_na@micron.com or 1-800-336-8918 (select option #3) Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards. Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron. AI alert : Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification. 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