Assistant Manager- Facilities

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Title [Assistant Manager- Facilities] Business unit [IFM] Reporting to [Manager- Facilities] Key stakeholders Client- Bharat Bhandari Direct reports Team consisting of Vendor Duties & responsibilities What this job involves – Floor Operations Ownership of the day-to-day administration, including reports generation of the stock tracker. Provide assistance to the FM in managing all administrative functions, and facility services and any other administrative functions as deemed by client. Developing and implementing procedures and performance measures to ensure simplification and accuracy of work methods and reliability of FM Ensuring an adequate supply of consumables/materials and service for the proper operation of services and enter into supply and service contracts as approved by the client Maintain appropriate stock levels of all consumables to ensure smooth operations & escalate in time to achieve availability of stocks. Maintain appropriate levels of Petty cash to support FM operations. Vendor invoices processing aligned with Client finance process. Statutory compliance check of all vendor invoices. Routinely Inspect all services to ensure performance measures are being maintained Set stretch targets for self to achieve maximum team performance Reporting Contribute to the Weekly FM Meeting Minutes Contribute to the Monthly Management Report to client and other reports as required Others Participate in Emergency Evacuation procedures including crisis management and business continuity. Manage all Health and Safety issues and actively participate in Health and Safety reviews Performance objectives Compliance with the Service Level Agreement established between Jones Lang LaSalle and IQVIA. Achievement of contracted Customer Satisfaction expectations Achievement of savings initiatives as agreed with IQVIA. Delivery of Agreed Initiatives as per IQVIA/Jones Lang LaSalle Initiatives Road Map Achievement of service delivery goals as agreed with manager Key skills Experience in Facilities Management is required. Strong Customer Service focus Excellent people skills and ability to interact with a wide range of client staff and demands Knowledge of Occupational Safety requirements Strong PC literacy and proven ability to manage daily activities using various systems. Demonstrated experience with continuous improvement initiatives highly desirable Demonstrated experience with client reporting and preparation of reports required. Employee specification Graduate in any discipline 5 – 6 years’ experience in facilities management Tertiary qualifications in hotel management / building management and/or business desirable Proven ability to function effectively as part of a team Proven ability to initiate and follow through with improvement initiatives Location: On-site –Mumbai, MH Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! 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